Senior Associate - Crossix Analytics Services

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

 

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

 

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

 

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

 

Crossix is a business within Veeva transforming healthcare marketing through big data and innovation. We empower the world’s leading pharmaceutical companies to reach the right patients and providers at critical moments. On the Crossix team, your work directly contributes to customer success and better patient outcomes by connecting people with the life-changing treatments they need.

 

We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate, you will be the bridge between our industry-specific product and our customer’s strategic goals. You’ll act as a strategic partner to major agencies and brands, ensuring every delivery provides clear, actionable value with speed.

Drive Execution: Manage the day-to-day flow of customer success, from initial post-sale setup through the renewal cycle

Lead Customer Meetings: Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently

Data Storytelling: Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value

Project Management: Oversee delivery timelines and milestones, providing clear feedback to internal teams to ensure high-quality, on-time deliveries

Collaborative Problem Solving: Use critical thinking and cross-functional collaboration to troubleshoot complex results and answer the customer’s core business questions

Experience: 3+ years in an analytical and customer-facing role

Customer Skills: Proven ability to support customer relationships and communicate with external partners

Data Comfort: Experience working with data and navigating problems using data

Analytical Mindset: Strong critical thinking skills and the ability to troubleshoot complex results

Detail Oriented: Exceptional organizational skills and rigorous attention to detail

Travel: Willingness to travel to key customer meetings

Experience in Life Sciences

Marketing analytics experience

Direct experience with the Crossix Measurement Suite

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $95,000 - $120,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.