Baggage Handler

Incorporated in 2004, our company seeks to efficiently elevate the experience of valued patrons and guests served by our contractees exclusively within the hospitality, travel, and tourism industries.

• →Arrange arriving luggage in an orderly manner on the carousel to improve passenger access to luggage and increase the space available on the carousel for incoming bags.
• →Follow approved guidelines for baggage hygiene and handling based on airline requests approved by the Port of Seattle.
• →Aid airline employees, when reasonable accommodation is permitted, to improve passenger experience and the safe and lawful transferal of baggage.
• →Agents will aid in the process of moving over-sized and odd-sized baggage through the screening process under the guidance and policies set forth by CBP, TSA, and the Port of Seattle in a timely manner.
• →Remove medium and large bags from baggage carts and place them on appropriate belts for the passenger, reading tags prior to ensure preparation or proper drop location.
• →Communicating whether in person or via electronic devices in a clear manner, concisely, and in a positive and culturally relevant manner with guests and stakeholders at the airport.
• →Appropriate selection of and use of personal protection equipment (PPE) based on task, area, and risks as outlined by company or contractor policy and/or guidelines.
• →Exercising sound judgment to prevent damage to the property of others or interference with airport operations.
• →Ensure customer safety and coordination with clear understanding of roles in health and medical emergency, security breach, and evacuation situations.

• Service-based orientation.
• Self-directed and self-motivated, able to work long hours independently with little supervision.
• Ability to maintain hygiene standards and wear and maintain an issued uniform, uniform components or company, contractor or stakeholder equipment.
• Ability to work flexible schedules as the airport is a 24/7/365 operation.
• Strong interpersonal and verbal communication skills with both individuals and large groups/crowds.
• Strong and steady voice, approachable posture and body language, positive demeanor, high energy levels.
• Ability to identify the service needs of guests proactively.
• Experience working in an airport, event management, warehouse and packaging, moving and concierge services, or any setting where fast-paced, “touch and go” yet professional customer interactions are required and/or commonplace.