Director of Security - Birmingham, AL

• →Other duties may be assigned by the Branch General Manager / Senior Operations Manager:
• →Maintains security operations business plans to include all program requirements, labor hours, cycle, production costs, and image.
• →Provides input to the development of service strategy and research and development of new and emerging services
• →Maintains accountability for ensuring the successful implementation of new contract start-up, including personnel requirements, materials, training, subcontract, facility, tooling, and equipment needs.
• →Takes a proactive approach in meeting client needs; meets with clients regularly, listens to issues, provides security and technical expertise, and offers solutions. Ensure complete customer satisfaction
• →Ensures all established costs, quality, and delivery commitments are met
• →Organizes operating activities with all other functions of the organization and suppliers to obtain optimum service and utilization of human resources and equipment; creates action plans around key problem areas and constraints
• →Reviews service and operating reports and directs the resolution of operational, service, and maintenance problems to ensure minimum costs and prevent lost coverage
• →Performs administrative activities associated with the effective management of assigned account operations, including compiling, storing, and retrieving data for reports
• →Partners with Human Resources to ensure thorough training of all assigned employees in client, company, government, and customer policies, procedures, and regulations. Coordinates and/or conducts site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meets corporate training standards
• →Meets all contractual scheduled hours with a minimum of unbilled overtime. Ensures that overtime costs are managed effectively within the company's targets
• →Reconciles security logs against shift responsibilities and patrols; reviews incident reports before submitting to the client, and coordinates preliminary investigations\
• →Performs account audits and off-hour visits, completing required documentation
• →Develops/maintains operational procedures so that valid, site-specific post orders are always available for reference by the security staff
• →Manages uniforms, equipment, supplies & vehicle needs at each client site; maintains inventory of equipment
• →Maintains responsibility for assigned account(s) and security personnel seven days a week. Although supervision is in place, the Account Manager must be available via cell phone for emergency or placement purposes. All contacts/calls must be responded to promptly. 

Manages 1-5 subordinates who supervise up to 100 employees of said account/posts. Responsible for the overall direction, coordination, and evaluation of the sites. Also, directly supervises approximately 100 hourly employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

• →Ability to write reports, business correspondence, and procedure manuals.
• →Ability to read and comprehend simple instructions, short correspondence, and memos using the English language.
• →Ability to write simple correspondence. 
• →Ability to speak effectively before groups of customers, employees, or organizations. 
• →Ability to read and comprehend simple instructions, short correspondence, and memos using the English language.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to calculate figures and amounts with basic addition, subtraction, multiplication, and division with accuracy.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions. 

To perform this job successfully, an individual should know about Contact Management systems, Internet software, Inventory software, Payroll systems, MS Office Project Management software, and intermediate to advanced MS Office (Word, Excel, Outlook) software skills.

• Current/valid state driver’s license.
• CPR/AED/First Aid Certification

• Available 24 hours per day, seven days per week. Travel up to 50% to inspect assigned accounts/posts or corporate travel as needed.
• Ability to pass a drug screen and criminal background check. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, the ability to adjust focus, and the ability to see and distinguish basic colors.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

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