Senior Manager, Compliance Incidents

Create your best future and join Westpac as a Senior Manager, Compliance Incidents

What’s the role?

The Senior Manager Compliance Incidents will be responsible for performing Compliance Assessments on incidents that are potentially reportable to a regulator, primarily ASIC, OAIC, BCCC and APRA. These incidents are owned by Consumer Division, Business and Wealth Division (excluding BT), Customer & Corporate Services Division and Group Functions. 
 

The Senior Manager Compliance Incidents will also assist in the preparation of breach reports for incidents that are determined to be reportable. Compliance Assessments will require application of a range of statutory and industry regimes, including privacy, responsible lending, hardship, Banking Code of Practice, misleading and deceptive conduct, general licensee obligations, design & distribution obligations, debt collection, and prudential standards. Individuals in this role may not have expertise in all of these areas, but over time will develop expertise across the broad array of regimes applicable to the Group. 

This includes through a training program that will provide a grounding across these different areas of law, and through access to subject matter experts within Compliance. This role is an excellent opportunity to further develop the broad ranging expertise foundational for more senior compliance roles within financial services.
 

This is a permanent fulltime role based in Sydney or Melbourne with flexible working arrangements (3 days in office). 

What do I need?

If you’re ready to own it and make an impact, here’s what will help you succeed:
 

• Deep, hands‑on compliance experience within Westpac
• Experience in Compliance Assessments
• Proven experience assessing high‑volume, potentially reportable incidents and breach reporting
• Excellent stakeholder engagement and leadership capability, with a drive for developing team members 
• Strong judgement and a practical approach to problem solving
• Knowledge of obligations that apply to the Group’s businesses

Why join us?

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. 
• Tailored learning and development opportunities to help your grow your career within the bank. 
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.