Field Service Engineer Level 2-3 - Wet Tools

• Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor manufacturing/wet processing equipment.
• Evaluate and diagnose problems and make proper repairs.
• Follow and help develop detailed procedures.
• Work with co-workers, customer and field support in isolating and resolving problems under strict time restraints.
• Troubleshoot and document findings.
• Be able to work overtime as needed.
• Adaptable to working standard day shifts, compressed schedules, or night shifts in accordance with business requirements.
• Assist with installation and maintenance of equipment at customer facilities, under direct supervision.
• Power up new equipment; perform mechanical setup and calibration.
• Setup tool parameters using specs/guidelines.
• Perform basic troubleshooting and repair using specified procedures.
• Work with customer at the site to build rapport and to obtain information about equipment performance
• Work under limited supervision, perform a variety of complex assignments using independent judgment.
• Perform extensive troubleshooting.
• Diagnose equipment problems and promptly make repairs/adjustments.
• Escalate problems that cannot be resolved in a timely manner.

• Ability to perform successfully in a demanding environment with varying workloads.
• Work independently or as part of a team.
• Work in a safe manner and follow all safety protocols.
• Have a strong customer focus and commitment to customer satisfaction.
• Have experience using alignment tools (micrometers/calipers/multimeters/current clamps).
• Ability to read schematics/plumbing diagrams.
• Chemical handling and familiarity (protective equipment and hazards).
• Excellent written and verbal communication skills.
• Work according to strict procedures.
• Attention to detail and a high degree of accuracy.
• Clear and effective communication skills both written and verbally.
• Mechanical and electrical aptitude.

• Position requires an associate’s degree in an Engineering field. Completion of military technical training and/or field experience may substitute for an associate’s degree.

WGNSTAR is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

WGNSTAR places an immense emphasis on equal employment, encourages diversity in the workplace, and applies an open-door policy for inclusion of all employees. Our diversity program encourages people from any gender, background, ethnicity, culture, education, and experience to join the company and more importantly build a career through employee development.

Through our Global wellness programs, WGNSTAR ensures our employees and families have access to a full range of wellness services through our Employee Assistance Program (EAP). In the communities that surround our business operations, we support individual and group sponsorships for local sports and those that are vulnerable in society.