Project Manager, Operations

• Manage and oversee the entire process of new business opportunities, RFPs and RFIs, ensuring all milestones are met and proposals are delivered on time.
• Develop detailed project plans, including timelines, deliverables, and resource allocation, ensuring all stakeholders (internal and external) are aligned on goals and deadlines.
• Act as the central point of contact, and source of truth, for each opportunity's workstreams, facilitating clear communication between internal teams and stakeholders.
• Support creator sourcing for proposals, identifying and vetting talent that aligns with each opportunity's needs.
• When appropriate, the project manager will have autonomy to make strategic decisions with vendors' products and services in effort to advance project progress.

• Schedule and lead regular check-in meetings to monitor progress, address challenges, and keep the team aligned and making progress.
• Prepare agendas, track action items, and ensure follow-up after each meeting to ensure tasks are completed in a timely manner.
• Set up and manage all progress meetings, ensuring each session moves the opportunity forward and aligns with overall business objectives.

• Work cross-functionally across the New Business team (as well as Strategy, Measurement, Paid Media and Client Services as needed) to clarify roles and responsibilities, ensuring each team member understands their contribution to the proposal.
• Ensure seamless coordination across departments, making sure tasks are completed according to plan and that there are no overlaps or gaps in responsibilities.
• Provide ad-hoc support to the Sr. Director of Creator Strategy as needed.

• Spearhead the development of presentations and pitch decks for new business opportunities, working closely with the New Business and Strategy teams.
• Ensure decks are visually appealing, well-structured, and tailored to meet the needs of prospective clients or partners.
• Manage revisions and updates to decks based on feedback from meetings, ensuring that each presentation improves from the last.

• Use project management tools to track the status of each workstream and provide regular updates to leadership on progress, risks, and resource needs.
• Ensure proposal timelines are met by continuously monitoring deadlines and coordinating resources as needed, and work closely with the Sr. Director of Operations to prioritize incoming opportunities against team capacity and business goals.
• Identify potential risks and roadblocks early in the opportunity lifecycle, proactively working with the team to resolve any issues before they escalate.
• Ensure the internal saved file system is clear, consistent, and adhered-to by appropriate internal teams, including organizing shared file folders for cross-functional teams to access.

• 4+ years of project management experience, ideally in creator marketing, media, creative, or new business environments.
• Understanding and knowledge of social media and creators.
• Proven ability to manage multiple projects and proposals simultaneously in a fast-paced environment.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Excellent communication and interpersonal skills, capable of managing cross-functional teams and liaising with senior leadership.
• Ability to create and manage timelines, ensuring that all team members are aligned with project goals and deliverables.
• Proficiency in Google Slides, with a strong understanding of how to structure and design compelling presentations.
• A resilient, problem-solving mindset with the ability to navigate and resolve issues and feedback quickly and efficiently.

The salary range for this role is $85,000 - $95,000 and serves as a general guideline for the potential compensation. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, location, and, ultimately, budget approvals.

At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers.