Provider Operations Specialist - SMG Transitions

Operations Support Centermid

OperationsOperations Specialist

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Quick Summary

Key Responsibilities

The statements described here are intended to describe the general nature of work being performed by people assigned to this position.

Requirements Summary

EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor’s degree in Healthcare Administration, Business Administration, or related field. 2.

Technical Tools

OperationsOperations Specialist

About the Role

~1 min read

The Provider Operations Specialist supports operational, contractual, and workforce management functions related to employed and contracted providers within the medical group. This role coordinates provider contract processes, supports project planning and operational initiatives, maintains workforce and provider system data, and collaborates with clinical leadership, IT, finance, legal, HR, and operational teams to ensure successful implementation of initiatives and compliance with regulatory and organizational standards.

Requirements

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1. Bachelor’s degree in Healthcare Administration, Business Administration, or related field.

2. Equivalent combination of education and experience may be considered.

3. Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint.

1. Master’s degree in Healthcare Administration, Business Administration, or related discipline.

2. Project management training or certification.

3. Experience with Epic, Workday, QGenda, or similar healthcare enterprise systems.

1. Two (2) years of experience in healthcare operations, project management, provider services, or medical group administration.

2. Experience coordinating projects, operational initiatives, or provider-related processes in a healthcare environment.

3. Experience collaborating with cross‑functional teams including clinical operations, IT, HR, finance, and administration.

1. Experience supporting provider contract management or compensation models.

2. Experience supporting system‑wide operational or clinical initiatives.

3. Experience in physician enterprise or hospital-based operations.

Responsibilities

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1. Ability to manage multiple projects and priorities simultaneously.

2. Strong analytical, organizational, and problem‑solving skills.

3. Ability to work collaboratively across multidisciplinary teams.

4. Strong written and verbal communication skills.

5. Ability to maintain confidentiality and handle sensitive information.

United States of America (Non-Exempt)

671 SMG Corporate Admin

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.