Senior Manager, Family Impact Services

• Bachelor’s degree in social work, human services, or related field preferred; advanced education strongly preferred.
• Minimum 3 years’ experience in case management, family services, or related field, including demonstrated leadership or lead responsibility.
• Strong knowledge of public benefits programs and community resources.
• Strong supervisory, coaching, and training skills.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Proficiency in documentation systems and comfort partnering with data/compliance functions.
• Bilingual English/Spanish preferred.

• Valid Driver’s License.
• Adult/ Child CPR & First Aid certified.
Position Profile:

• Public Benefits Knowledge
• Case Management
• Communication
• Data Management
Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform to essential functions. Primary works in an office environment; however, performs daily visits to program/ school sites. Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this job description. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to success perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities. Being in good physical health with range of body motion, including manual and finger dexterity and eye/hand coordination. Requires corrected vision and hearing to normal range. Occasionally requires working under stressful conditions or working irregular hours. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Employment at the YMCA is at-will. It is purely voluntary, based upon the consent of both the Association and the staff member. No expressed or implied contractual rights should be inferred from this document.