Dispatch Load Coverage

Serbia·Nismid

Other

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Quick Summary

Overview

Job description: Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high-quality services. We achieve the mission by fostering long-term relationships with customers, employees, and vendors.

Key Responsibilities

Manage end-to-end load coverage and dispatch operations Coordinate with carriers, drivers, and customers to ensure timely pickups and deliveries Track and monitor shipments, providing proactive updates to all stakeholders Handle conflict resolution…

Requirements Summary

5+ years of experience in load coverage, dispatch, or freight brokerage operations Strong experience using loadboards, covering loads, and moving freight Excellent communication skills with clear English proficiency (phone-based role) Proven ability…

Technical Tools

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Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We are seeking an experienced Load Coverage Specialist/Dispatcher to join and help establish a high-performing dispatch team. This role requires strong expertise in load coverage, freight coordination, and dispatch operations. They are building a strong, experienced dispatch team and looking for a veteran in the load coverage field to lead operations.

Responsibilities

~1 min read

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Manage end-to-end load coverage and dispatch operations
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Coordinate with carriers, drivers, and customers to ensure timely pickups and deliveries
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Track and monitor shipments, providing proactive updates to all stakeholders
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Handle conflict resolution and problem-solving during transit
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Communicate effectively with drivers, addressing issues and providing support
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Use loadboard and TMS systems for freight management and dispatch
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Build and maintain strong relationships with carriers and customers
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Lead by example and potentially mentor junior team members as the team grows

Requirements

~1 min read

5+ years of experience in load coverage, dispatch, or freight brokerage operations
Strong experience using loadboards, covering loads, and moving freight
Excellent communication skills with clear English proficiency (phone-based role)
Proven ability to handle high-pressure situations and resolve conflicts
Detail-oriented with strong organizational and time management skills
Customer service mindset with a focus on relationship building
Self-motivated, detail-oriented, and strong work ethic
Experience with standard TMS systems used for load coverage and dispatch
Leadership qualities and the ability to set standards for a growing team