Dispatcher (Reefer)

We are seeking a reliable and detail-oriented Night Dispatcher to support our long-haul refrigerated trucking operations. This role is responsible for overnight fleet monitoring, driver communication, load tracking, and ensuring on-time delivery while maintaining temperature compliance for sensitive freight. The ideal candidate thrives in a fast-paced environment and can make sound decisions with minimal supervision.

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  Monitor and track all active loads during overnight hours using TMS and GPS systems

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  Communicate with drivers regarding load status, delays, route issues, and emergencies

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  Ensure proper temperature settings and reefer unit operation for all refrigerated loads

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  Coordinate with brokers, customers, and receivers for appointments, updates, and issue resolution

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  Proactively identify and resolve service failures or potential disruptions

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  Dispatch drivers on pre-planned loads and make adjustments as needed

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  Maintain accurate and up-to-date records in dispatch and tracking systems

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  Handle after-hours calls, including breakdowns, detention, and lumper issues

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  Escalate critical issues to management when necessary

• Working schedule: 3 shifts are available, 1 person per shift, all times in CST: