Product Manager II

Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.

Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.

Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:

If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.

• Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy.

• Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features.

• Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients.

• Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements

• Utilise data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements.

• Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users.

• Proficient in data analysis tools such as Excel, SQL, or equivalent.

• Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.

• Experience conducting user research and usability testing.

• Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.

• Proficiency in using product management tools, such as Jira and Confluence.

• Familiarity with agile development processes and principles.

• Good understanding of technology stacks and the ability to engage effectively with technical teams.

• Knowledge of APIs and their role in modern software development.

• Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA.

• Experience facilitating productive discussions and workshops.