Job Title: Remote Customer Service Specialist – Hotel Bookings About Us: We are passionate about making travel seamless and memorable. We specialize in tailored travel experiences for leisure clients, with a focus on excellent customer support, personalized hotel recommendations, and trusted industr
Role Purpose: To ensure the delivery of consistent operational processes and results across multiple regions / sites for a specific customer account. Key Accountabilities: Customer Primary point of contact with customer in regards to operational performance (in conjunction with account manager) Comm
我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。 職位: Senior Customer Service Specialist 資深客服專員(三線客服) 職務概覽: 依據一線客服提交的嚴重投訴進行主管回
Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery f
我們在台灣的包括「火箭速配」,以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品,並提供國際速配服務。 我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會,一同參與 Coupang 在台灣的成長,打造一個讓我們的顧客自問「沒有 Coupang,我該怎麼過活?」的世界。 職位: Customer Service Specialist (一線客服資深專員) 主要職責 1. 客戶諮詢與申訴處理 透過多元聯絡管道(如電話、線上客服等)進行客戶諮詢,並對客戶申訴提供第一線回應與處理。 2. &n
Customer Service Specialist Remote, Full-Time About Us We’re a fast-growing technology startup transforming how individuals buy and sell businesses, making the process as streamlined as buying real estate. Our platform bridges generations, supporting small business creators and the next wave of entr
Get weekly curated job picks, salary trends, and career insights delivered to your inbox.