Customer Jobs

Job Description – Customer Success Manager Cartful is changing the way that brands engage with their shoppers online. Using interactive shopping experiences, we build shopper confidence while delivering valuable “zero-party” data back to our clients. Each experience is configured to our client’s uni

POSITION DESCRIPTION:The Licensed Customer Service Agent is under the immediate supervision of the Service Leader and/or Agency Manager to do routine data entry, office work of normal complexity, endorsements, remittance and answer the telephones in accordance with established standards and procedur

We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo

About Prove (acquired UnifyID) Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions, including 9 of the top 10 U.S. banks. Prove’s cloud solutions, and mobile intelligence-driven APIs can be easily orchestrated to in

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to rem

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the ed

Are you a strategist who can deeply understand client needs and turn them into lasting partnerships? A problem-solver who ensures every customer gets maximum value from their investment? If so, we’re looking for you to join our team as a Customer Success Manager - someone who can guide customers thr

About Energy Exemplar In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modelin

What is Storyly? Storyly is an AI-powered content experience platform that gives brands precious social content experience on their apps and websites.From the newest products to promotions, from instant campaigns to long term user education Storyly seamlessly improves user engagement with interactiv

IT Support Specialist (Calgary, AB) ROLE Surerus Murphy Joint Venture (SMJV) is seeking an IT Support Specialist to provide technical support for end users, operating systems, network protocols, and business applications. KEY RESPONSIBILITIES Technical Support and Service Delivery Provide technical

Client Success Manager (CSM) 📍 Remote, US-Based (Preference for San Francisco / Bay Area) Reports to: Head of Client Success The difference you’ll make: At Midi Health, we’re building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challe

Be the Voice That Makes Workers’ Comp Work Better At MEMIC, we believe great teams are built on compassion, expertise, and trust. Our mission is to make workers’ compensation work better—and it starts with the people answering the phones every day. Guided by our values of being conscientious, curiou

Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World’s Technology Together Our technology solutions power the tools you use every day--including

The Opportunity We are looking for an Associate Customer Success Manager to join our growing Customer Success team. As an Associate CSM, you will work with customers at all stages of the customer journey from implementation through go-live as they deploy and adopt the Sitetracker platform. As the ma

About the Company Canadian Fiber Optics (CFOC) and Northern Lights Fiber is committed to bridging the digital divide: we bring best-in-class broadband internet to rural and underserved markets. We are built on a foundation of Courage, Curiosity, Compassion and Humility. And the truth is… we love wha

About the Role CloudZero's Technical Support team is the bridge between our customers and software developers, where the hard problems land after our AI frontline (Fin) deflects the routine. This is a technical problem-solving role first and a customer-facing role second. You'll leverage AI to dive

Help the world's top journalists tell better stories — and help our clients become part of them. Qwoted connects media with the experts they need. Reporters at Forbes, Bloomberg, and The Wall Street Journal turn to us to find credible sources at companies like IBM, UnitedHealth Group, and Salesforce

The customer service representative position is a high performance, customer-focused team environment and is responsible for a number of customer-oriented tasks. ESSENTIAL FUNCTIONS Able to answer high volume customer phone calls, emails, and in-person requests. Inform customers of unit prices, ship

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to jo