Description 1.Inbound Call Center Operations · Ensure smooth day-to-day inbound call center operations across Headquarters and branch support channels · Supervise and support Team Leaders and Inbound Call Center Agents. · Monitor answer rates, service levels, response times, and overall customer ser
Key Responsibilities: 1. Warehouse & Inventory Management • Oversee the day-to-day warehouse operations, ensuring proper storage, safety, and stock control • Implement and maintain inventory systems to ensure accurate records and timely stock reconciliation • Supervise inbound/outbound logistics, lo
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