Overview *Candidates must be located in or near the Virginia Beach, Virginia area* *Shift: Tuesday - Saturday 9:00 AM - 6:00 PM EST* As a Service Desk Analyst I , you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 t
GENERAL FUNCTION: The IT service desk analyst is the first point of contact between end users and the IT organization. The analyst is responsible for recording the details of reported IT service issues and service requests, and working to either restore service as quickly as possible, or alerting an
Long View. A career that helps you get more out of life. A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people t
Overview *Candidates must be located in or near the Virginia Beach, Virginia area* Shift: Wednesday - Sunday 9am-6pm EST As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistanc
Role Overview As the Service Desk Analyst, you will provide frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests. You will support end users with company computers, applications, printers, telephones, and other related technologi
Role Overview As the Service Desk Analyst, you will provide frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests. You will support end users with company computers, applications, printers, telephones, and other related technologi
OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solut
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