Abnormalsecurity

About the Role You're a motivated, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 2 years of experience, you've developed a track record of supporting enterprise customers, driving technical investigations, and advocatin

About the Role Abnormal AI is seeking a Machine Learning Engineer - I (MLE) to join the Misdirected Email Detection (MED) team. The MED team plays a critical role in preventing accidental data loss by detecting and blocking misdirected outbound emails, delivering protection at scale without adding o

About the Role As a Senior Customer Success Manager, you'll be passionate about ensuring customers are happy, successful, and see the full value of our platform. This role involves being a trusted advisor, building strong relationships, and helping customers achieve their goals. It means setting cle

About You You’re an experienced, customer-obsessed technical support professional with a passion for solving complex problems in high-stakes environments. With 4+ years of experience , you’ve developed a track record of supporting enterprise customers, driving technical investigations, and advocatin

About the Role Abnormal AI is launching Identity Threat Protection (ITP), a product combining Identity Threat Detection and Response (ITDR), Identity Security Posture Management (ISPM), an Identity Graph, and Adaptive Identity Reset, as the centerpiece announcement at Black Hat USA in August 2026. I

About the Role Abnormal AI is launching Identity Threat Protection (ITP), a product combining Identity Threat Detection and Response (ITDR), Identity Security Posture Management (ISPM), an Identity Graph, and Adaptive Identity Reset, as the centerpiece announcement at Black Hat USA in August 2026. I

About the Role Abnormal AI is looking for a Professional Services Consultant to join the Self-Serve Professional Services team. We are looking for someone based in Pacific Time Zone. The Self-Serve team owns the post-sales technical deployment for our smaller, lower-touch accounts from our Mid-Marke

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and dri

About the Role As a Customer Success Manager, Fed/SLED you will manage and grow a portfolio of customer relationships, ensuring their success and satisfaction while maximizing value realization from the Abnormal platform. Acting as a trusted advisor, you’ll align on success criteria, drive adoption

About the Role Outbound Product Management is R&D's operating layer in the field — the function that sits between what we build and how it actually performs with customers. As an Outbound Product Manager focused on Identity, you'll start by owning the field motion for our Identity Threat Protect

About the Role Abnormal AI is seeking a Senior Product Marketing Manager to help shape the next chapter of our core email security business. This is a highly strategic PMM role at the intersection of Product, customers, and go-to-market. Abnormal is innovating at an incredible pace, and we’re lookin

About the Role Abnormal AI is seeking an Enterprise SLED Sales Engineer to join our growing SLED Sales Engineering team. As an Enterprise SLED Sales Engineer, you will serve as our customer’s primary technical contact, acting as a trusted technical advisor to security, email, and identity teams, cra

About the Role As the Manager of Customer Success, you will lead a team responsible for driving customer adoption, retention, and expansion across our customer base. This role translates customer success strategy into consistent execution through clear expectations, scalable operating models, and da

About the Role Abnormal AI is looking for a Senior Salesforce Administrator/Developer to own and operate our core Salesforce platform. This is an IT-owned platform role, not a Sales Ops or RevOps function: you are responsible for the health, security, and technical integrity of Salesforce itself, wh

About the Role As a Digital Customer Success Manager at Abnormal AI, you will manage a high-volume customer portfolio through scalable, digital-first programs. Your focus is to drive adoption, retention, and growth by guiding customers through their lifecycle and ensuring measurable value from our p

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and dri

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and dri

About the Role Abnormal AI is looking for a Customer Analytics Manager to join our CS Operations team. This role owns the data models and analytics that let us understand, score, and grow our customer base — from health scoring and product usage/adoption to expansion opportunity sizing. You'll partn

About the Role Abnormal AI is looking for a Finance Manager, R&D to join the Financial Planning and Analysis (FP&A) team reporting to the Sr Director of R&D Finance. The R&D Finance team is responsible for providing strategic financial support to our R&D organization. This is a b

About the Role Abnormal AI is looking for a Professional Services Consultant to join the Self-Serve Professional Services team. The Self-Serve team owns the post-sales technical deployment for our smaller, lower-touch accounts from our Mid-Market/Commercial book of business that move through impleme