bluestreamfiber

Responsible for assigned customer relationships to ensure a difference making customer journey through various stages, including onboarding, installation, post sales involvement, account reviews, retention, and service upgrades. Promote Blue Stream products, including video, high-speed Internet, and

The Service Technician will perform troubleshooting and repair customer cable or fiber for high-speed internet services customer premises equipment (CPE) (i.e.: TV set, Cable Modem, ONT’s, Set Top Converter, DVR, etc.…) for residential and/or commercial dwellings, including the repair, replacement.

The Customer Experience Representative I (CX Rep I) is responsible for delivering first-level customer support. This position is the initial point of contact for the most common inquiries, focusing on basic account management and Tier I technical troubleshooting. The CX Rep I is expected to resolve

As an In-Person Customer Experience Associate, you’ll be the face of Blue Stream Fiber, providing personalized interactions with our customers. You’ll deliver excellent customer service while being courteous and knowledgeable of the full suite of Blue Stream Fiber products and services. Being courte

The Manager, Construction & Project Delivery, is responsible for leading the planning, execution, and successful delivery of telecommunications infrastructure projects. This role oversees the full project lifecycle, from design and permitting through construction, deployment, closeout, and operation

The Community Engagement Advisor – MDU & Community Engagement is responsible for driving subscriber growth, increasing product penetration, and delivering a high-touch customer experience across assigned multi-dwelling unit (MDU) communities. This role plays a critical part in Blue Stream Fiber’s co

The Manager, Revenue Analytics & Strategy is responsible for driving operational excellence, performance visibility, strategic planning, and cross-functional execution across Sales, Marketing, Finance, Product, Business Intelligence, and Operations. This role serves as a central business partner for

The Maintenance Technician will perform preventative plant maintenance, outage restoration, signal level balancing, troubleshooting and repair for broadband two-way residential and business commercial services for cable television and high-speed internet, including but not limited to fiber nodes, tr