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Manage the entire Zendesk platform: setup, administration and advanced customization (workflows, SLAs, automations, macros, roles/permissions, escalations, API integrations). Serve as the primary technical point of contact for clients across Zendesk, email and phone; own tickets from initial contact

Manage and maintain company websites using WordPress and other CMS platforms. Publish, update, and optimise website content, pages, forms, and digital assets. Administer website infrastructure including domains, DNS, hosting, SSL certificates, backups, CDN services, and user access. Monitor website

1. UAE Labour Law & HR Compliance Ensure compliance with UAE Labour Law, MOHRE regulations, and company policies. Maintain and update HR policies, procedures, and employee handbooks. Advise managers on employee relations, disciplinary matters, and legal compliance. Support policy implementation and

Accounting & close Maintain GL, AP, AR, bank reconciliations, accruals, prepayments, fixed assets, and month-end schedules. Prepare monthly P&L, balance sheet, cashflow summary, and variance notes for management review. VAT & tax support Prepare, reconcile, and submit VAT returns where authorized. M

5+ years of hands-on experience in documenting client requirements and writing business end-to-end functionality for Enterprise systems. Requirements Induction: Conduct thorough and detailed sessions with clients and stakeholders to gather, document, and analyze existing business requirements for th

8+ years of hands-on experience in building complex and scalable frontend products using TypeScript, React, Vue.js, and Next.js. Architect and implement robust, reusable, and maintainable frontend components and libraries. Demonstrates ability to write clean, well-documented, and testable code follo

Develop and implement data science models to enhance learning, assessment, and training platforms. Conduct data analysis, statistical analysis, and predictive modeling to identify trends and patterns in educational data. Develop machine learning models including logistic regression, random forest, a

Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications • Take ownership of the full software development life cycle, from concept to deployment and maintenance • Identify and troubleshoot complex technical issues, offering timely

GamaLearn is opening the doors for interns to apply and do their Summer/Winter internship with us. Over the past 10+ years, we have been providing internships for Higher-ed establishments such a Khalifa University, American University of Sharjah, University of Sharjah and Abu Dhabi University since