Higherlogic

The Customer Care Strategist is responsible for driving customer adoption, business outcomes, and retention across an assigned book of business, with a focus on renewals, expansion, and advocacy. This role plays a critical part in delivering a best-in-class customer experience, protecting customer h

Higher Logic exists to connect people, knowledge, and ideas to improve lives and organizations. Through our community and engagement solutions, we help organizations build deeper relationships with their customers and members. Today, more than 3,000 customers—representing over 35

Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you t

Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed wit

Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obses