optimalnetworks
SupportCenter Specialist - Tier 1
Position Summary As an Optimal/Canyon Point SupportCenter Specialist, you will provide remote support services for our clients. You will gather the client’s information and determine the customer’s issue by analyzing the symptoms and determining the underlying problem. You will be troubleshooting a
Project Manager
Position Summary As a Canyon Point Project Manager, you will oversee project delivery to ensure clients receive a consistent, high-quality experience. Working remotely, you will manage all aspects of assigned projects, including planning, coordination, execution, and communication. You will provide
Deskside Support Specialist
POSITION SUMMARY As a Deskside Support Specialist, you will go on-site with our clients in the Washington DC metropolitan area to address a wide range of computer issues (slowness, hardware issues, trouble connecting to resources, monitors, printers) to user management (such as password resets or ad
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