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The Applied AI Engineer - Americas Partners is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs, National Partners, Value-Added Resellers (VARs), and System Integrators) across the United States, Canada and Latin Americas.

We are looking to bring on a Sr. Analyst, FP&A for this role. This individual will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses

We are seeking a strategic, highly motivated, self-driven, analytical and technically strong Finance professional to support the Customer Experience (CX) organization, including Premium Care and Professional Services. This role owns cost management and has visibility to bookings and revenue planning

Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges. Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers custo

Responsibilities: Answer technical support requests via email, chat, and phone; Help guide customers through the setup process. Collaborate with our engineering team to solve more complex issues. Identify, document, and follow up with engineers on product bugs and features; Update knowledge base and

Join Our Talent Community! At Talkdesk, we believe that great talent is the key to our success. If you don’t see a current job opening that aligns with your skills and career aspirations, we encourage you to apply to our Talent Community! By joining our Talent Community, you can: Share your resume a

As a Senior Solution Architect , you will be responsible for designing and implementing complex software solutions that meet the needs of the organization and its customers. You will work closely with cross-functional teams to understand business requirements and develop solutions that align with or

Talkdesk is seeking a Senior Product Manager to lead the development and expansion of our Industries verticals portfolio. This is a high-impact, strategic role at the heart of our growth strategy, reporting into the Industries zone of our Product & Engineering team. Building on our strong moment

Job Summary: The Director/ Senior Director of Product Management, Life Sciences Industry is responsible for leading the strategy and execution of the company's Life Sciences product portfolio. This role requires a deep understanding of the market, customer needs, and competitive landscape, as well a

Job Summary: The Senior Director of Product Management, Digital Applications is responsible for leading the strategy and execution of the company's Digital product portfolio. This role requires a deep understanding of the market, customer needs, and competitive landscape, as well as the ability to l

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term cust

At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. We give back to our community by volunteering our tim

Sales Development Representative - Position Overview Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales

Sales Development Representative - Position Overview Come make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales

Principal Enablement Consultant About Talkdesk Talkdesk® is a global AI-powered cloud contact center leader, committed to revolutionizing customer experiences through intelligent automation and innovative solutions. About the Role As a Principal Enablement Consultant, you will specialize in le

As the People Operations AI & Automation Manager , you will be the bridge between People strategy and technical execution. You are responsible for identifying inefficiencies within our People processes and solving them through advanced automation, AI integration, and rigorous process design. Thi

What is an Enterprise Account Executive at Talkdesk… As an Enterprise Account Executive at Talkdesk, you will be responsible for pipeline generation across: SDR, Channel Partners, Marketing and Self-generation, targeting public sector entities with 1000+ employees that are aligned to your region. We

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relations