Talkdesk2

The Pricing Strategy Associate Manager will serve as a strategic pricing partner to Product Managers across the company’s AI and Contact Center software portfolio. Reporting to the Pricing Director, this role brings deep pricing and monetization expertise to PM-led pricing and packaging proposals by

You will be the hands-on analytics owner for our people data and the lead for a People Analyst. Your focus is threefold: 1) run our employee experience survey program end to end, 2) build and scale Workday reporting for executives, PBPs, and managers, and 3) deliver clear, reliable dashboards that p

We are seeking a highly skilled United States-based Employment Lawyer to join our growing legal team. This position is responsible for providing expert advice on a wide range of employment and labor law issues including hiring, performance management and discharge, employment disputes/wrongful termi

Talkdesk is looking for an corporate counsel to join our growing legal team. The EMEA Counsel must have strong leadership skills, be a thoughtful problem solver and a trusted business partner for the team. The position is responsible for providing legal

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives and support

Role Overview The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring

Role Description The Forward Deployed GTM Engineer is a highly technical builder role embedded within the Revenue Operations organization. Sitting at the intersection of AI application development, GTM strategy, operational systems, and data infrastructure, this role is responsible for building the

As a Senior Solution Architect - Healthcare & Life Sciences , you will be responsible for designing cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives.. You will work closely with cross-functional teams to understand business requ

As a Senior Solution Architect - Healthcare & Life Sciences , you will be responsible for designing cutting-edge CXA and CCaaS solutions for healthcare and life sciences customers that align with strategic objectives.. You will work closely with cross-functional teams to understand business requ

Responsibilities: Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion Define project scope, schedule project activities, and integrate those into the broader project plan with the customer project manager(s) Manage mul

Role Overview The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers . This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring

This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key posit

We are seeking an innovative, customer-focused leader to drive the AI Platform product area at Talkdesk. As the Principal Product Manager, you will be at the helm of shaping a platform that powers AI-driven solutions for the future of customer engagement. You will collaborate with designers, enginee

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services. Through our Agile Coaches, we promote agile and collaborative practices and pair programm

Job Summary: As a Senior Solution Consultant II, you will be responsible for leading the professional service process for complex software solutions. You will work closely with sales teams and customers to understand business requirements and develop solutions that align with organizational goals. Y

Responsibilities: Responsible for new business development within large enterprise accounts and closing of opportunities within the Healthcare industry Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers Create and cultivate a close relati

Are you passionate about working with the most cutting-edge technologies, including AI, big data analytics, LLMs, data mining, and business intelligence (BI)? Are you looking to become part of a world-class engineering team? Do you aspire to contribute to a globally recognized, pre-IPO leader in tec

We are seeking a battle-hardened Principal Security Engineer to lead our technical offensive and defensive strategies. This is not a policy-writing role; it is an extremely hands-on position designed for an engineer who thrives on breaking complex systems, building custom security tooling, and secur