zalora
Partnerships Coordinator
The Partnerships Executive – Manila is responsible for coordinating campaign delivery, commercial administration and performance reporting for the Partnerships team. The role will operate closely with the offshore commercial team and play a key role in supporting the effective use of Marketing by GF
Key Account Management (Shoes), Executive
ZALORA is searching for a self-starter, organised and motivated Key Account Manager to join its regional commercial department in Kuala Lumpur (MY). With high internal growth potential, the right fit for the role is someone capable to run to the end of the world to achieve his/her goals. This is a u
Category Manager (Apparel Category)
We’re looking for an Category Manager based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. This role is based in Kuala Lumpur, Malaysia, and follows a hybrid working arrangement.This is a unique opportunity to influence decisions, shape brand success on
HRIS Regional Manager - Oracle
We are seeking a highly capable Regional HRIS Manager to lead and optimize our HR technology landscape across ZALORA Southeast Asia (Indonesia, Philippines, Malaysia, Singapore, Vietnam, Hong Kong, and China). This role is responsible for ensuring data integrity, system efficiency, and actionable HR
Seller & Vendor Support - Customer Service
SUMMARY: The Customer Service Representative – Non-Voice, Seller & Vendor Support acts as the primary frontline support for daily Vendor and Seller inquiries. This role is responsible for driving support efficiency via Zendesk, managing the daily SKU Quality Control (QC) queue, and collaborating wit
Operations Team Leader – Seller & Vendor Support
SUMMARY: The Operations Team Leader – Seller & Vendor Support is responsible for leading and managing the offshore specialist team to ensure they meet daily inbound Zendesk inquiry SLAs and maintain high Satisfaction (SSAT) scores. A core focus of this leadership role is driving AI and automation in
Senior Android Developer
Join ZALORA's dynamic mobile team and play a crucial role in shaping the future of our e-commerce platform by creating an exceptional Android app experience for our users. As a valued team member, you'll You'll be responsible for enhancing the user experience after placing an order. You will collabo
Ecommerce Fashion/Retail Buyer
As a Buyer at ZALORA, you will play a pivotal role in shaping the product offering across one of Asia's most dynamic fashion platforms. You will own a portfolio of international and local brands, taking full responsibility for range planning, commercial negotiations, and in-season trading performanc
Associate Manager - Corporate Communications
Our Associate Manager, Corporate Communications is responsible for planning, developing, and executing communications strategies and corporate narrative across internal and external audiences that enhance ZALORA’s brand, reputation, and employee engagement. This role involves managing internal and e
Head of CRM, Loyalty & Referral
RESPONSIBILITIES:Loyalty Strategy & Programme Management Own the regional loyalty programme strategy, including tiering, rewards structures, and benefits design, to drive member acquisition and retention. Define and track loyalty programme KPIs, including member growth, engagement rates, redemption
Customer Service Associate (Email and Chat)
The Customer Service Associate is responsible for providing product and service information and resolving product and service problems. This is achieved by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expe
Senior Executive- Brand Partnerships and ZAP
RESPONSIBILITIES: 1. Strategic Partnerships & Business Development Lead the planning, negotiation, and execution of strategic marketing partnerships across banks, payment networks, lifestyle brands, and non-endemic sectors Identify new partnership pipelines, evaluate business opportunities, and spea
Oracle Project Manager
Job Structure :Job Level : ManagerReporting Manager : The Regional People Services LeadDirect Report : Independent Contributor Location Based : Malaysia We are seeking a highly capable Oracle Project Manager to lead and optimize our HR technology landscape across ZALORA Southeast Asia (Indonesia, Ph
Commercial PMO Intern
The Strategy Office–PMO Intern will support portfolio governance, cross-functional program execution, and executive reporting. You’ll help track OKRs and strategic initiatives, maintain project plans and risks/issues logs, prepare business reviews, and drive process improvements for delivery excelle
Apparel Key Account Manager - Executive
We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance
Manager- Commercial Pricing
Job Profile The pricing team is one of the four pillars of the Commercial Revenue office in Zalora. As the pricing team, we optimize profit and increase conversion rates with the goal of providing the best value for our customers. The Commercial Revenue office comprises four teams - Pricing, PMO, Me
Executive - Key Account Management (Accessories)
We are seeking a results-driven Key Account Executive – Accessories to manage and grow strategic retailer and distributor relationships from our Kuala Lumpur office. You will own day-to-day account management, drive commercial performance, and partner cross-functionally to execute brand-building act
Category Associate Manager - Marketplace (Accessories)
We’re looking for an Associate Manager based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Accessories category. In this role, you’ll lead and grow ZALORA’s Accessories marketplace business by acquiring accessories brands, optimizing assortment and merchandising, driving suppli
Associate Manager - Key Account Management (Apparel Category)
We’re looking for an Associate Manager based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance through strong
Associate Manager - Key Account Management (Apparel Category)
Senior AI Engineer
ABOUT THE ROLE Zalora is looking for a Senior AI Engineer to design, build, and ship AI-powered systems that make our data and technology teams — and the wider business — faster and smarter. You'll work across the full lifecycle: from prototyping applied ML and LLM-based solutions, to productionizin