zalora
Quality Control (QC) Analyst
JOB SUMMARY: The Quality Control Analyst is responsible for ensuring website catalog content meets the quality standards and guidelines set by eProduction. The role is accountable for reviewing and approving catalog content before it goes live on the website, ensuring that product images, descriptio
Senior Executive- CRM
RESPONSIBILITIES: 1. Campaign Planning & Execution Leading the content calendar and execution of CRM campaigns (newsletters, promotions, reactivation, etc.) using CRM channels like emails/push notifications and more in Malaysia, Singapore and Hong Kong. Build targeting segments based on behavior, pr
Senior Content Writer
SUMMARY:The Senior Content Writer will take ownership of product content production and quality operations for ZALORA Indonesia and other platforms supported by ZALORA e-Production Services. The role will create and review product descriptions, work with Indonesian source information using AI-assist
Executive- Brand Partnerships
RESPONSIBILITIES Build relationships with brand partners and secure investments for the ZALORA Advertising Platform (ZAP) to improve their exposure and performance, while achieving advertising revenue targets. Manage a portfolio of mid-sized and smaller brand accounts as the main day-to-day contact.
E-Store Operations Junior Executive (E-Distribution)
Zalora is searching for an independent and detail oriented E-store Operation Executive to join its regional commercial department in a new and fast growing business unit. The E-store Operation Executive is expected to build and manage the daily operations of a portfolio of regional brands’ e-stores
Senior Executive Key Account Manager & Buying (Apparel)
This is a hybrid commercial role sitting at the intersection of buying and key account management. You will own a portfolio of brand partners end-to-end, from curating the right product range and negotiating commercial terms, to driving sales performance and ensuring seamless execution across ZALORA
Buyer (Fashion & Lifestyle)
As a Buyer at ZALORA, you will play a pivotal role in shaping the product offering across one of Asia's most dynamic fashion platforms. You will own a portfolio of international and local brands, taking full responsibility for range planning, commercial negotiations, and in-season trading performanc
Senior Executive - Key Account Sports Category
We are looking for a commercially driven Senior Executive, Key Account Management – Sports to grow and manage ZALORA Philippines’ Sports category. You will own relationships with key sports brand partners and sellers, build a relevant and competitive assortment, and drive commercial performance thro
Apparel Key Account - Executive
We’re looking for a Key Account Management Executive based in Kuala Lumpur, Malaysia to help accelerate growth within ZALORA’s Fashion Apparel category. In this role, you’ll champion a portfolio of brands—acting as their trusted advisor and main point of contact—while driving commercial performance
Senior Executive - Performance Operations
ZALORA is looking for an analytical and process-oriented person with an interest in the Operations and e-commerce industry. In this role you will support analysis and lead core projects to drive operational improvements in the ZALORA fulfillment centers in South East Asia.This is a dynamic role in a
Associate Manager - Performance Operations
ZALORA is looking for an analytical and process-oriented person with an interest in fashion and operation management to join our team in Kuala Lumpur. This role will be responsible for leading and overseeing the collection, analysis, and reporting of fulfillment-related data to support operational e
Team Leader - Seller & Vendor Support (Hybrid Work Setup)
Job Profile: The Team Leader, Seller & Vendor Support is responsible for leading and managing the offshore specialist team to ensure they meet daily inbound Zendesk inquiry SLAs and maintain high Satisfaction (SSAT) scores. A core focus of this leadership role is driving AI and automation initiative
Customer Service Associate (Fixed Term - 5 months)
The Customer Service Associate is responsible for providing product and service information and resolving product and service problems. This is achieved by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expe
Customer Service Associate (Fixed Term - 2 months)
As a Customer Service Associate in our team, you will deliver proactive, end-to-end customer support and engagement. This role goes beyond transactional service, focusing on optimizing the entire customer journey — from browsing to post-purchase care — with empathy, innovation, and data-driven insig
Senior Legal Counsel
This is an exciting opportunity for a lawyer with outstanding legal skills and an adventurous attitude to join ZALORA’s legal team. Located in Indonesia, you will report directly to the General Counsel and will be working closely with Zalora Indonesia’s Leadership Team. With a high degree of autonom
Associate Director - Non Trade Procurement
Reporting Manager Chief Financial Officer Direct Reports Senior Executives, Non-Trade Procurement Executives, Non-Trade Procurement Team Size Around 7 FTEs (excluding Manager, NTP) Geographically dispersed in Malaysia (3 FTEs), Indonesia (3 FTEs) and Philippines (1 FTE) Location Based in Malaysia or
Associate Director - Non Trade Procurement
Reporting Manager Chief Financial Officer Direct Reports Senior Executives, Non-Trade Procurement Executives, Non-Trade Procurement Team Size Around 7 FTEs (excluding Manager, NTP) Geographically dispersed in Malaysia (3 FTEs), Indonesia (3 FTEs) and Philippines (1 FTE) Location Based in Malaysia or
Performance Marketing Intern | Hybrid Work Setup
ROLE SUMMARY: ZALORA is Southeast Asia's leading fashion e-commerce platform, operating across the Philippines, Indonesia, Malaysia, Singapore, and Hong Kong. We're looking for a fresh graduate to join our Performance Marketing team — someone sharp, analytical, and genuinely comfortable using AI too
Performance Marketing Intern | Hybrid Work Setup
Performance Marketing (Entry Level) | Hybrid Work Setup
ROLE SUMMARY: ZALORA is Southeast Asia's leading fashion e-commerce platform, operating across the Philippines, Indonesia, Malaysia, Singapore, and Hong Kong. We're looking for a fresh graduate to join our Performance Marketing team — someone sharp, analytical, and genuinely comfortable using AI too
Performance Marketing (Entry Level) | Hybrid Work Setup
Category Admin Assistant (Hybrid Work Set-up)
RESPONSIBILITIES: Collaborate with our international teams in Manila, Philippines and Sydney, Australia. Your role transcends borders and cultures! Work closely with THE ICONIC's Sydney based Buying and Design teams to get the inside scoop on upcoming trends and collaborate on tasks and priorities.