Change Systems & MI Lead

We have an incredible opportunity to join us here at Phoenix Group as a Change Systems & MI Lead within our Enterprise Transformation Office (ETO) team.

• →Own the roadmap, backlog and prioritisation process for SmartCore and enterprise change reporting, balancing demand, capacity, risk and organisational value whilst ensuring capabilities evolve in line with organisational priorities and governance requirements.
• →Accountable for the ongoing operation and integrity of enterprise change systems, ensuring platforms remain sustainable, controlled and fit for purpose.
• →Own the control and assurance environment for enterprise change systems and reporting, ensuring compliance with Group standards and confidence in data integrity.
• →Own the development and continuous improvement of enterprise change MI, partnering with stakeholders to ensure reporting, data and processes support effective governance, oversight and decision-making.
• →Drive improvements in reporting capability, data quality, automation and operational efficiency.
• →Work with governance, risk and change stakeholders to embed controls and improve enterprise change processes through system enablement and continuous improvement.
• →Act as the primary point of contact for enterprise change systems and reporting, supporting governance forums and senior stakeholders on priorities, risks and opportunities.
• →Manage supplier relationships and performance to support system development, maintenance and organisational objectives.
• →Lead and develop the team responsible for enterprise change systems and reporting, ensuring effective delivery and continuous improvement.

• Significant experience owning and developing enterprise-wide business systems.
• Strong understanding of change governance, portfolio management and change delivery frameworks.
• Proven experience managing system roadmaps, backlogs, releases and competing organisational priorities.
• Experience developing and governing management information, with responsibility for data quality, reporting integrity, risk, controls and assurance.
• Strong stakeholder management skills, with the ability to influence delivery teams, governance forums, senior leaders and suppliers.

We’re committed to creating an environment where everyone feels accepted, and we welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised but you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you be at your best.

We’re reviewing applications as they come in, so apply early to avoid missing out.

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