1
1840%26Company10mo ago
USD 10–12/yr

L3 Systems Administrator

Quezon CityRemoteFull-Timemid
OtherDevOps & InfrastructureSystems AdministratorL3 Systems AdministratorInfrastructure & Cloud
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Quick Summary

Overview

We are seeking remote L3 Systems Administrator to join our team in Philippines. We are looking for a motivated and experienced L3 Systems Administrator to join our managed services team.

Technical Tools
OtherDevOps & InfrastructureSystems AdministratorL3 Systems AdministratorInfrastructure & Cloud
We are seeking remote L3 Systems Administrator to join our team in Philippines.
 
We are looking for a motivated and experienced L3 Systems Administrator to join our managed services team. As a Systems Administrator, you will interact with clients to help design, manage and troubleshoot their IT systems and serve as an escalation point for L1 and L2 technicians. You will have a wide range of experience with different systems, a passion for learning new technologies, and a keen attention to detail. You should enjoy solving complex technical problems and helping clients get the most out of their IT.
  • Perform remote and on-site tech support of hardware, software and network issues for various clients
  • Design and implement network and server solutions to fulfill clients' business requirements
  • Proactively monitor ticketing system to ensure timely resolution of client tech support issues
  • Keep customers informed of incident progress, notify them of upcoming changes or outages
  • Follow change management procedure for all changes to client environments while striving to maintain industry Best Practices within all client sites
  • Discuss solutions/incidents/requests with a diverse group of technical personnel, managers, and executives
  • Access industry resources including product documentation, knowledge base articles, FAQs, and online resources to aid in incident resolutions
  • Assist technical support team members with any issues needing help or escalation
  • Strive to understand and improve IT infrastructure and help build standards to improve client reliability and maintainability
  • Work with assigned project leads and project managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of projects for our clients
  • Assist the project management team with creating IT proposals and plans
  • Professionally document all work performed and submit accurate timesheets
  • Leverage front-line client experience to identify sales opportunities
  • Work with sales to create proposals for clients for new equipment or services
  • Perform additional duties as directed by management in relation to your area of expertise
  • Experience managing, configuring and deploying the following:
  • Microsoft Windows Server 2016+
  • Microsoft SQL Server 2016+
  • Microsoft Hyper-V 2008+
  • Microsoft 365 Identity and Access Management, Exchange Online, SharePoint, and Intune Microsoft Azure
  • VMware vSphere 7.0+
  • Cisco, Palo Alto, and Juniper switches, routers, and firewalls
  • Network monitoring systems (SNMP, syslog, NetFlow)
  • Backup software including Veeam and Datto
  • RAID including various RAID controllers and general RAID knowledge
  • SAN and NAS devices including iSCSI and NFS configuration
  • VoIP including: FreePBX, Asterisk, Cisco UC, Microsoft Teams, etc.
    •  
  • Our ideal candidate may have experience with:
  • Microsoft 365 Purview, Dynamics, Power Automate, and Fabric
  • Routing, VLAN, and VPN technologies
  • Automation and scripting, preferably in PowerShell
  • Linux server administration
  • University or college degree in IT or related field is preferred
  • 10+ years experience working in IT Industry
  • 2+ years minimum experience working at a managed IT services provider (MSP) in a System Administrator capacity
  • Obtained industry certifications such as Cisco, Microsoft, VMware, Palo Alto, Veeam 
  • Be proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities
  • Ability to multi-task with multiple clients under tight deadlines
  • Ability to conduct research into a wide range of computing issues is required
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Possess and demonstrate excellent verbal and written communication skills
  • Possess and demonstrate excellent interpersonal skills is a must as this is a customer- facing role
  • Proven technical, analytical and problem-solving skills
  • Highly self-motivated and directed with a passion for technology and IT
    •  

    Listing Details

    Posted
    June 3, 2025
    First seen
    March 26, 2026
    Last seen
    April 24, 2026

    Posting Health

    Days active
    28
    Repost count
    0
    Trust Level
    51%
    Scored at
    April 24, 2026

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