Housing Customer Service Apprentice

We have a fantastic opportunity for a Housing Customer Service Apprentice to join Together Housing and begin an exciting career in social housing.

If you're passionate about helping people, eager to learn and looking to gain a nationally recognised qualification while earning, this could be the perfect opportunity for you.

As a Housing Customer Service Apprentice, you'll complete a Level 3 Service in Housing Apprenticeship while gaining valuable hands-on experience across a range of teams within Together Housing. You'll begin your journey in our Customer Service Centre, learning how to deliver outstanding service through telephone, email and digital channels, before spending time with other departments to gain a broad understanding of the housing sector.

Throughout your apprenticeship, you'll receive full training, mentoring and coaching to help you build the knowledge, skills and confidence needed for a successful career with Together Housing.

• →Salary: 1st Year = £15,392.00. 2nd Year onwards = minimum wage for age range. PLEASE be aware that this is regardless of age.
• →Completing Level 3 Service in Housing Apprenticeship
• →Find out more about the course - Service in Housing Apprenticeship: https://www.placesforpeople.co.uk/pfp-thrive/what-we-offer/apprenticeships/level-3-service-in-housing-apprenticeship/
• →27 days holiday (rising to 32 over 5 years’ service) + bank holidays 
• →A flexible working environment, with a range of family friendly policies

• →Your working hours will be 37 hours per week

• →Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. 
• →Wide range of technical, professional, and personal development training opportunities 
• →Attractive pension scheme 
• →Health and wellbeing benefits including access to GPs 
• →To view the full range of our award winning benefits click on the Employee Benefits Link 

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.