People Operations Lead

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

We're looking for a People Operations Lead to be the operational owner of how People Ops runs in the UK. You'll be the senior specialist responsible for compliance, policy, process design and the strategic projects that keep our operating model working as we scale.

This is a senior individual contributor role, not a people manager. You'll report to the People Operations Manager and partner closely with our London Workplace Manager, and with Talent, People Partners, Legal and Finance. You'll have real ownership over how the UK people function runs day to day, and you'll set the standard for operational excellence across the team.

• 5+ years in People Operations / HR Operations in a scaling company, with meaningful ownership of both process design and hands-on delivery.

• Deep working knowledge of UK employment law and compliance - you're the person others check with before making a call.

• Strong track record of writing and rolling out policies that hold up in practice.

• Demonstrated ability to lead People Ops projects end-to-end - scoping, stakeholder alignment, delivery, measurement.

• Comfort designing workflows and automations that meaningfully reduce manual work.

• Exceptional attention to detail. You catch the thing others miss, and you build systems that catch it next time.

• Comfortable being the "go-to" person: briefs seniors, unblocks peers, and represents the People function credibly in cross-functional forums.

• Bias to build: you would rather design the process than inherit one.

• Prior experience at a scaling fintech, capital markets business, or high-growth B2B SaaS.

• Familiarity with SOC 2 / ISO People-related controls and audit prep.

• Experience building automations across the People Tech stack, including the HRIS.

• UK operations run predictably and to a high standard, with clean handoffs across Payroll, IT and Workplace.

• Compliance is demonstrably audit-ready; the handbook and policy set are current, well-drafted, and used.

• At least two major strategic project shipped end-to-end.

• Workflows and automations have visibly reduced manual work across the lifecycle.

• You have a strong, well-defined partnership with the London Workplace Manager - the London employee experience shows it.

• You're the person the business escalates the hard UK people-ops questions to - and the answers hold up.

• Competitive Salary (our salary bands are benchmarked at the top end of the market)

• Equity options

• Pension (your minimum contributions are 4% with 9fin matching up to 7%)

• Private Medical Insurance

• Paid sick leave with Income Protection for long periods of illness

• Group Life Assurance

• Season Ticket Loan & Cycle to Work schemes

• 25 holiday days per year

• Local public holidays (with the ability to exchange them for alternative days)

• Work abroad for up to 3 months a year

• 1 month paid sabbatical after 5 years of service

• Enhanced parental leave & flexible working arrangements available

• Professional learning and development budget

• Quarterly team socials

• Summer and Winter company social events

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.