Administrative Officer

Key Responsibilities

• Process inpatient bed booking requests from doctors, clinics, Specialist Outpatient Centre, Emergency Medicine Centre and other relevant departments, including handling amendments, cancellations, and rescheduling in a timely manner
• Coordinate with clinical departments, admission offices, nursing units and wards to ensure timely and accurate bed allocation
• Handle appointment bookings and respond to general enquiries over the phone in a professional and courteous manner
• Perform admission registration and handle related documents, verify insurance documents for direct billing and coordinate with other departments for patient needs
• Perform any other duties (in the capacity as Administrative Officer) as assigned by supervisor(s) from time to time
• Operate across multiple teams and work rotating through shifts to meet departmental needs (e.g., 07:00-23:30)

Job Requirements

• Holder of a Diploma in any discipline
• At least 2 years of relevant work experience in the healthcare industry is required, and experience in bed booking is preferred
• Demonstrate good communication, interpersonal and problem-solving skills
• Detail-oriented, positive attitude and self-motivated
• Responsible, able to work under pressure and handle multi-task independently
• Good command of both spoken and written English and Chinese (including Mandarin)
• Proficient in MS Office applications

Compensation and Employment Terms

We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.

Application Closing Date

22 October 2026

Personal Information Collection Statement

Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of not more than 12 months from the application closing date, and will be destroyed thereafter.