Accounts Examiner (Austin)

WHO WE ARE:
The Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1411 Brazos Street, Austin, TX 78701 in the Central Tax Operations department.

TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate will have good organizational skills, strong attention to detail and the ability to handle multiple priorities while meeting strict deadlines. This position will also support the Unemployment Tax Department in other special projects. 

WHAT YOU WILL DO: 
The Accounts Examiner I performs entry-level accounts examination work. Work involves examining and auditing operating reports and financial accounting records; and collecting taxes, fees, or penalties.  Works under close supervision, with minimal latitude for the use of initiative and independent judgment.  

YOU WILL BE TRUSTED TO:
- Respond to numerous high-volume inquiries and calls.
- Contact taxpayers to obtain information necessary to resolve account problems. 
- Access multiple tax department systems using a personal computer to communicate and assist customers. 
- Perform moderate to complex auditing of employer accounts.  
- Examine records, tax reports, and documentation for accuracy of computation, tax rate, and tax payment. 
- Assists with processing, examining, editing, and updating taxpayer/employer accounts. 
- Provide information on unemployment tax law regulations.  
- Provide basic information to employers on how to use Tax systems for registering and reporting. 
- Provide employers with information regarding their appeal rights.  
- Assist with incoming and outgoing in office mail processing.  
- Assist with cross functional training and assignments in support of Unit necessities.  - May assist with correcting tax reports, adjustments based on findings when review is completed. 
- Perform other duties as assigned

YOU QUALIFY WITH:
- One year of full-time experience in maintaining accounting records or performing auditing work.
- Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH:
- Experience with handling and responding to employer phone calls, inquiries and mail is preferred.
- A positive attitude and professional demeanor to support colleagues in achieving division goals.
- Windows-based personal computer programs experience, including Microsoft Word, Outlook, and Excel.

YOU GAIN: 
- A Family Friendly Certified Workplace
- Competitive salary: $3,446.00/month 
- Defined Retirement Benefit Plan 
- Optional 401(k) and 457 accounts 
- Medical Insurance 
- Paid time off, including time for vacation, sick and family care leave 
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits 

Duty involves up to 10% travel within the state of Texas.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AccountingAuditingandFinance.pdf 

HOW TO APPLY: 
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.