Wage and Hour Claims Examiner Austin - Hiring Event

Hiring Event is being held in Austin, Texas, October 19th and 20th, 2026.

The Wage and Hour department at the Texas Workforce Commission is hiring for multiple Wage and Hour Claims Examiner I positions. All candidates that meet the pre-screening checks will be emailed a questionnaire to complete for the hiring manager to determine who to invite for an interview. Potential conditional offers could be made that day! More information will be included in the email invitation.

Apply quickly because this 10-day posting closes on 10/5/2026. Please upload a copy of your official transcripts, certifications, and/or credentials to your application when you apply to this posting. Please read more about who we are, what you'll do, and what you'll gain below.
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WHO WE ARE:  
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 101 E 15th Street, Austin, TX. 
TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: 
A Wage and Hour Claims Examiner I is someone who gathers and verifies information and evidence through interviews, reviewing, and analyzing records and logs. Uses proper methods to search for, collect, and maintain various types of data to support and generate conclusions.

WHAT YOU WILL DO:
The Wage and Hour Claims Examiner I performs routine (journey-level) wage and hour claims work. Work involves reviewing wage and hour claims for accuracy and completeness, determining claimant eligibility, and determining unemployment liability. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO:
- Conduct research to determine if wages were properly made. 
- Evaluate and summarize findings. 
- Examine, review, analyze and audit wage records. 
- Review, analyze and research wage claim issues as needed. 
- Use personal computer to data enter decisions, record decisions, and document case information to the Payday System. 
- Respond to oral and written inquiries from claimants, employers, and agency staff to provide customer support in a busy work environment. 
- Review investigative techniques and recommends improvements as appropriate. 
- Work quickly, performs multiple tasks, pays attention to detail, and adheres to work schedules and strict deadlines. 
- Work in a highly stressful environment. 
- Perform heavy telephone contact with public utilizing strong interviewing and communication skills. 
- Treat customers with courtesy and respect as well as handles hostile customers in a professional manner. 
- May participate in projects. 
- Perform other duties as assigned.

YOU ARE A GREAT FIT WITH: 
- Recent Wage and Hour experience and knowledge of wage regulations 
- Examiner experience
- Ability to gather data/information
- Bilingual; Spanish/English

YOU QUALIFY WITH: 
- Two years of full-time experience in the gathering of information, interviewing, counseling, or in the instruction, demonstration, and interpretation of policies in a public or private enterprise.
- Relevant academic credits may be applied toward experience qualifications for this position.

YOU GAIN:
- The salary is: $3,320.33/month 
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance 
- Paid time off, including time for vacation, sick and family care leave 
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

While frequent travel is not expected for this position, duty may require no more than 10% travel within the state of Texas on rare occasions for annual conferences or meetings. If asked to travel for these rare events, TWC travel policies will apply.

Duty requires the ability to lift 25 pounds. May work hours other than 8-5, Monday - Friday. Overtime may be required as needed.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf 

HOW TO APPLY: 
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, now or in the future, for this position. This includes, but is not limited to, individuals currently on H-1B, F-1 (OPT/CPT), or H-4 visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.