Internal Communications Specialist

• →Partner with district leadership and departments to translate organizational priorities and initiatives into employee-centered messaging that support understanding, trust and alignment.
• →Enhance internal communication tools, such as the existing Wichita Public Schools intranet, to align with employee needs.
• →Develop engaging communication for internal platforms, including employee newsletter, intranet content, talking points and presentations.
• →Ensure messaging is consistent, accessible, and aligned across all internal channels.
• →Evaluate effectiveness of internal communication tools and messaging and make recommendations on improvement.
• →Use measurement tools to evaluate existing work, recommend strategies to grow engagement.
• →Develop tools for and support internal feedback opportunities and suggest ways to incorporate employee insights into communication planning.
• →Work as part of a team to develop communication campaigns and engagement programs and events.
• →Work as part of a team to develop and maintain master content calendar.
• →Serve on district committees as requested by leadership.
• →Attend district and community events as needed.
• →Assist with crisis communication as needed.

• Performs several tasks during the same period of time.
• Works calmly during stressful situations.
• Works in standard open office setting, which may involve standing or sitting for long periods, extended periods of visual focus/computer work, moderate noise levels.
• May walk for long distances.
• Occasional lifting of up to 25 pounds.
• Handling of sensitive or confidential information, requiring a high degree of professionalism.

• Strong understanding of organizational communication and employee engagement.
• Ability to develop messages that resonate across a wide variety of audiences.
• Ability to simplify complex information and provide it in an easy-to understand method to multiple audiences.
• Effective written and verbal communication skills, including a clear demonstration of tone and styles with platforms and audiences in mind.
• Excellent grammar and proofreading skills.
• Attention to detail.
• Strong understanding of different communication platforms and tools.
• Capable of working effectively and cooperatively (in-person, on the internet and on the phone) with people from diverse ethnic and educational backgrounds.
• Proven project management skills with the ability to organize, prioritize, re-prioritize following interruption of work flow, problem solve and meet deadlines.
• Demonstrate consistent work ethic and respect necessary to maintain a cooperative and cohesive work environment.
• Working knowledge of the Microsoft Office suite and design-specific software.
• Safeguard confidentiality of privileged information.
• Stay abreast of professional communications, marketing and school-related practices. Continuous upgrade of skills is expected.

• Contact with Board of Education members, district personnel and community partners.
• Will be working with a diverse population requiring the ability to handle all situations with tact and diplomacy, in-person and online.
• Must understand and respond appropriately to customer needs and maintain a positive attitude with all customers and colleagues.
• Expected to interact with all internal and external customers in a friendly, professional manner and provide quick, responsive customer service.

• In order for schools to operate effectively, employees are expected to perform all assigned duties and work all scheduled hours during each designated workday, unless the employee has received approved leave.
• All employees are required to report to work dressed in a manner that reflects a positive image of Wichita Public Schools and is appropriate for their position.
• Overtime is occasionally required with approval from the employee's supervisor.

• Bachelor's degree in communications, journalism or related field desired, though other educational backgrounds considered if experience and proven skill set is demonstrated.
• Extensive knowledge of internal communication, message development, content management systems, and monitoring and analytics tools.
• Proven research and writing skills.
• Basic knowledge in graphic design and video production are preferred, but not required

FLSA Status: Non-Exempt