Patient Access Representative (PAS) - Pediatric Oncology Clinic

Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required.

To provide efficient, effective, clerical duties and practice support through a variety of general office duties including answering phones, data entry, inventory control, registration and customer service. Entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assist clinical staff in maintaining accurate medical records.

• High school diploma or equivalent years of registration, billing, or collection experience.
• Knowledge of third-party payors
• Strong medical terminology/background preferred

At our pediatric cancer center, we use the latest research to develop and recommend treatments for complete children's cancer care. Our pediatric oncology team provides your family with complete support in a convenient and intimate setting. You can rest easily knowing that our team of pediatric oncologists have gone through advanced training and demonstrated their pediatric oncology expertise and are experts in children’s cancer care.

• Ability to read, enter and retrieve information from the computer terminal.
• Must be able to perform physical tasks such as hearing the client, verbalizing instructions and possessing manual dexterity for data entry.
• Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace. 
• Exposure to ill patients. 
• Ability to work under stressful conditions with demanding customers.
• Must lift to 20 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

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Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.