Sales Support Specialist / Order Entry

As a Sales Support Specialist, you’ll be a primary point of contact for our customers, vendors, and business partners. Whether you’re assisting in person, over the phone, or by email, you’ll help ensure customers receive accurate information, reliable support, and a positive experience. If you’re a clear communicator who takes pride in providing dependable, thoughtful service, this role may be a strong fit.

At Abatix, we’re committed to investing in our people. We offer opportunities to learn, grow, and take on new responsibilities, whether that’s expanding your product knowledge, strengthening vendor relationships, or improving internal processes. If you value teamwork, customer service, and problem-solving, we’d be glad to consider you for our team.

Pay range: $24-27/hour, depending on experience

• Assist customers in person, over the phone and via email
• Provide pricing and product information, process orders and provide delivery information
• Source and process special orders and direct shipments
• Stay current on product knowledge
• Resolve discrepancies regarding shipments, receipts or other transactions
• Recommend process improvements and new customer opportunities to supervisors
• Perform vendor relations and negotiations as needed

• 2+ years of customer service experience
• Experience with industrial, construction, safety, or related products is highly preferred
• Excellent verbal and written English language skills
• Computer literacy and ability to use spreadsheets and software with minimal supervision
• P21 experience is a plus!
• Strong customer service mindset
• High level of professionalism
• Ability to multitask in a fast-paced environment
• Motivation, dependability, punctuality and organization skills
• High school degree or GED certificate required