Commercial Excellence Manager

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

This position works at Istanbul location in the Established Pharmaceuticals Division that we are committed to bringing the benefits of our trusted medicines to more people in the world’s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.

As The Commercial Excellence Manager, you will be focused on enhancing sales force effectiveness, advancing data analytics and business intelligence capabilities, and driving commercial execution within the Türkiye affiliate. This position works closely with local leadership to improve productivity, profitability, and overall performance by implementing best-in-class commercial excellence practices.

Business Intelligence Leadership

• →Own and lead end-to-end business intelligence processes across the commercial organization
• →Design and implement data models, analytics frameworks, and reporting standards
• →Ensure data accuracy, consistency, and governance across multiple data sources and systems
• →Develop and maintain interactive dashboards and performance reports to support decision-making
• →Generate actionable insights by analyzing sales performance, market dynamics, and field execution

Sales Force Excellence Management

• →Lead and oversee all Sales Force Excellence processes, ensuring alignment with company strategy
• →Lead go-to-market process, sales force design, territory alignment, segmentation & targeting projects
• →Manage target setting, incentive schemes, and performance tracking frameworks
• →Define and monitor KPIs for sales performance, field activities, and omni-channel engagement
• →Drive continuous improvement of sales processes, tools, and effectiveness models

Data Management & Governance

• →Establish best practices for data management, validation, and integrity
• →Lead initiatives to enhance data architecture and reporting automation
• →Act as the key owner of data-driven decision-making culture within the organization

Business Partnering & Strategic Support

• →Act as a trusted business partner for Sales, Marketing, and senior leadership
• →Lead sales force execution and performance management processes, challenging and supporting stakeholders to improve efficiency and results.
• →Provide deep analytical support for strategic planning, forecasting, and business reviews
• →Translate business needs into analytical solutions and insights
• →Deliver clear and impactful presentations to senior stakeholders

Team Leadership & Project Management

• →Lead, mentor, and develop the Commercial Excellence team
• →Manage cross-functional projects ensuring timely and high-quality delivery
• →Drive change management initiatives related to systems, processes, and analytics adoption

• Bachelor’s degree in engineering, MIS, Statistics, Economics, or Business Administration (master’s degree is a plus)
• 5–8 years of experience in Sales Force Excellence, Commercial Excellence, and/or Business Intelligence within the pharmaceutical industry
• Strong expertise in pharma sales force excellence processes (go-to-market models, territory alignment, target setting, incentive design, segmentation & targeting, field activity tracking)
• Advanced knowledge of data management, data governance, and database structures
• Proven people management and leadership experience
• Excellent command of MS Office tools (especially advanced Excel, PowerPoint; Access or similar tools preferred)
• Experience with CRM systems and BI tools (e.g., Power BI, Tableau)
• Fluent in written and spoken English

• Strong analytical thinking with the ability to translate complex data into actionable insights
• Advanced data management and data quality control capabilities
• Strategic mindset combined with strong execution and operational excellence
• Proven ability to lead cross-functional projects and manage multiple priorities
• Strong stakeholder management and influencing skills
• High attention to detail with a continuous improvement mindset
• Excellent communication, presentation, and storytelling skills

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

In specific locations, the pay range may vary from the range posted.