Senior IT Systems Administrator

We’re looking for a Senior IT Systems Administrator to join our growing team. This role reports directly to the Director of IT, Information & Security. In this role you will support Abby Care operations across multiple states and offshore teams. This role will own the identity, endpoint, and access foundation — Okta, JAMF, Google Workspace, and SentinelOne — that every Abby Care employee relies on to work securely, wherever they sit. As one of our first dedicated systems hires as we scale our payor-led business, you'll shape the compliance foundation and tooling stack that supports the company for years to come.

This is a Full-Time Hybrid opportunity based in San Francisco, CA.

• Administer Okta lifecycle management (SSO, SAML/OIDC/SCIM, MFA, conditional access) enforcing least-privilege access.

• Manage RBAC policies and identity resources as code using Terraform and CI/CD pipelines.

• Lead access certifications and remediation in partnership with Security for compliance (SOC 2, ISO 27001).

• Manage the macOS fleet via JAMF Pro, overseeing zero-touch deployment (ADE), patch management, and security compliance.

• Deploy and maintain SentinelOne agents, triaging alerts, enforcing ransomware protection, and handling threat remediation.

• Administer Google Workspace (user lifecycle, DLP, Vault, security policies) and integrate with core identity and endpoint tools.

• Serve as Tier 2/3 escalation support, driving IT automation via scripting/APIs and managing hardware and SaaS inventories.

• 6+ years of experience in IT systems administration or a related role

• Associate’s or Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent practical experience

• Hands-on administration experience with Okta (or a similar IdP) and a strong grasp of core IAM standards (SSO, MFA, SCIM, SAML/OIDC)

• Proven track record managing macOS fleets in an enterprise setting using JAMF (or similar MDM), SentinelOne (or similar EDR/XDR), and Google Workspace

• Core understanding of networking fundamentals (DNS, DHCP, VPN) and technical troubleshooting

• Strong technical documentation habits and the ability to independently prioritize and manage multiple tickets and projects

• Practical scripting experience (Bash, Python, or Google Apps Script) to automate routine workflows and integrations

• Exposure to Windows endpoint management (Intune) and administration of modern SaaS tools (Slack, Zoom)

• Experience supporting audit preparation and security controls for SOC 2, ISO 27001, or HIPAA

• Relevant credentials such as Okta Certified Administrator, JAMF Certified Admin, or CompTIA Security+