Assistant Transactional Banking Manager

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Job Summary

The primary purpose and responsibility of this role is identifying and generating “new to bank” income by driving the transactional services sales agenda directly or through the Corporate Banking Coverage Teams, by understanding the broader business strategy and translating this into operational objectives. In addition, the successful job holder will be expected to provide advice and support in soliciting business and to develop, maintain and enhance business relationships to increase business offering and market share through the execution of predefined objectives as per agreed standard operating procedures.

• Execution of strategy in collaboration with Head Transactional Banking and Coverage teams with the objective of meeting budgets as well as building a sustainable business.
• Selling transactional services products (Cash and Channels) to a defined portfolio of customers
• Provide servicing support to the same portfolio of customers
• Delivering sales training to team members (corporate managers) and customers
• Obtaining customer feedback whilst strengthening such relationships.
• Cross selling and upselling other products for new revenue working with Treasury, Retail and other units as required.
• Identify market opportunities with target sectors and work with Coverage teams to grow revenue and gain market share.
• Responsible for transactional services sales pipelines for the target portfolio
• Move origination up the value chain and increase average deal size and velocity to income flowing.
• Work with product management team to develop and optimize product capability, focusing particularly on: new product development requirements and opportunities, existing product enhancement requirements and client calling activity and market trends.
• Avail insights into on-going product innovation in line with business needs and requirements through a consultative approach with business stakeholders.
• Keen understanding of solutions to ensure client complaints and regulatory breaches regarding misselling are not encountered.
• No audit failures and adherence to Risk Controls & Self Assessments including UN07 submission requirements

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)