Specialist - Collections Strategy Analyst

Job Summary

• Demonstrate an in-depth understanding of the portfolio, including performance drivers and risk factors.
• Maintain clarity on collections, impairments, and the drivers impacting them.
• Align to and implement documented strategies and policies within the portfolio.
• Conduct high-quality credit risk assessments and reviews for BAU (Business-As-Usual) processes and strategies.
• Design and develop data-driven collections strategies, identifying gaps, providing solutions, and aligning them with overall portfolio objectives.
• Embed improvements into collections strategies through rigorous research and data interrogation.

• Manage BAU, ad-hoc, and automated processes with efficiency.
• Produce and analyze management information and insights within stipulated SLAs.
• Perform data analysis and processing, including sourcing, cleaning, validating, and consolidating large datasets using advanced SAS skills.
• Identify trends and anomalies to support data-driven decision-making.

• Adhere to the bank's credit risk policies and ensure compliance with all relevant legislation.
• Support end-to-end audit and governance processes to maintain high standards.
• Stay informed on regulatory changes relating to collections and debt sales.
• Investigate and provide thorough feedback on exceptions, ensuring adherence to governance standards.

• Present analytical results and strategic proposals to both technical and non-technical audiences.
• Build and maintain strong relationships with internal and external stakeholders, fostering collaboration.

• Communicate complex data and strategies effectively to varied audiences.
• Exhibit professionalism in all interactions and tasks.
• Manage time and workload effectively to balance competing priorities.

• Preferred Qualification: Bachelor’s degree in Mathematics, Statistics, Engineering, or BMI
• 2-3 years’ experience in financial services is advantageous.
• Advanced SAS skills and experience with data analysis and processing techniques.
• Strong understanding of collections, impairments, and credit risk management.

• Detail-oriented with a strong analytical mindset.
• Proactive and self-motivated, with a focus on delivering results.
• Excellent interpersonal skills to manage stakeholder relationships and drive collaboration.

This role is vital for managing the workload of the Collections Strategy Optimization and Debt Sale team, offering a challenging and rewarding opportunity to shape the future of collections strategy management.

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised