Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle ADF
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying system anomalies and collaborating with different teams to maintain optimal system performance and availability throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of application issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Monitor system performance and proactively identify potential areas of improvement.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Oracle ADF.
- Strong problem-solving skills with the ability to analyze and resolve complex application issues.
- Experience in debugging and troubleshooting multi-tier applications.
- Familiarity with application lifecycle management and support processes.
- Ability to work effectively in a collaborative team environment and communicate technical information clearly.
- Understanding of software development methodologies and best practices related to application support.

Additional Information:
- The candidate should have minimum 3 years of experience in Oracle ADF.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

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