Delivery Operations Team Lead

Skill required: Sourcing & Procurement - Procurement Management
Designation: Delivery Operations Team Lead
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. Sourcing & Procurement involves identifying, acquiring, and managing the goods and services an organization needs. This role includes researching suppliers, negotiating contracts, and purchasing materials. It also involves ensuring quality, cost-effectiveness, and timely delivery. The goal is to support the organizations operations by obtaining the best value and maintaining strong supplier relationships. A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of: the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close.
What are we looking for? • User Maintenance (Icertis & Ariba & SNOW) o Provisioning (including snow access requests) o Deprovisioning o Supervisor updates o Access/permission changes • Data and Reporting Updates o Approval on behalf of LOBs o Data Corrections – Evaluation & Approvals o RO Changes/ Terms & Transfers (Icertis & Ariba) o Bulk updates (Icertis & Ariba) o Dashboard enhancements (Icertis) • Supplier Profile o Editing supplier profiles (Icertis & Ariba) o Supplier Registration & Qualification Review (Ariba) o Catalog Support (Ariba) o Ticket Support (Icertis & Ariba) TECHNICAL WORK: (Ariba & Icertis) • System configuration changes o Changes to system emails o Rules for teams tab o Rules for approval flows o New or changing fields o Template changes o RACP support o API support • User Maintenance (Icertis & Ariba & SNOW) o Provisioning (including snow access requests) o Deprovisioning o Supervisor updates o Access/permission changes • Data and Reporting Updates o Approval on behalf of LOBs o Data Corrections – Evaluation & Approvals o RO Changes/ Terms & Transfers (Icertis & Ariba) o Bulk updates (Icertis & Ariba) o Dashboard enhancements (Icertis) • Supplier Profile o Editing supplier profiles (Icertis & Ariba) o Supplier Registration & Qualification Review (Ariba) o Catalog Support (Ariba) o Ticket Support (Icertis & Ariba)
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts

Any Graduation

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com