Management Consultant (S&C Global Network - Public Services) (Data Strategy)

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OtherManagement Consultant

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Quick Summary

Key Responsibilities

Support efforts of global sales team to identify and win potential opportunities within the practice. c. Industry Experience: Provide industry expertise in Public Service industry segments. d.

Requirements Summary

Data Strategy – Data Capability Maturity Assessment, Data & Analytics / AI Strategy, Data Operating Model & Governance, Data Hub Enablement, Data on Cloud Strategy,

Technical Tools

OtherManagement Consultant

Do you believe in creating an impact? Are you a problem solver who enjoys working on transformative strategies for global clients? Are you passionate about being part of an inclusive, diverse, and collaborative culture?

Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy.

The GN Management Consulting Group is a part of Accenture Strategy and Consulting and we help clients with strategies that are at the intersection of business and technology, drive value and impact, shape new businesses & design operating models for the future.

As a part of this high performing team, you will help with the following:

Responsibilities

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• Has very good understanding of Global Public Service market trends, best practices, and clients across both developed and emerging economies

• Has very good exposure to large transformation programs in the PS domain

• Thought leadership experience is preferred: Exposure to consulting assets, methodologies, points-of-view, research or white papers, marketing collaterals etc. in public service.

• The right candidate must have analytical skills to provide clarity to complex issues and gather data-driven insights.

Role Requirements:

Data Capability Maturity Assessment, Data & Analytics / AI Strategy, Data Operating Model & Governance, Data Hub Enablement, Data on Cloud Strategy, Data Architecture Strategy
Develop and implement data collection strategies to ensure accurate and relevant data capture from new support services such as Viva Connections Support Site (integrated with ServiceNow), IVR, and Gen-AI Chatbot.
Lead the ongoing monitoring and analysis of data post-implementation to identify trends, areas for improvement, and emerging issues in the support experience.

Requirements

~1 min read

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.