Process Excellence Manager (all genders)

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Requirements Summary

how an agent differs from a chatbot, where multi-step automation fits a workflow, and an understanding of how to use agents Familiarity wi

Technical Tools

OtherManager

You're eager to learn how large organizations improve the way they work. You're comfortable doing research, organizing information, and helping the team stay on top of the details. You enjoy structure, take direction well, and want to understand how AI is changing the way your industry or function operates.

You're experienced using AI tools and curious about how AI agents are being designed to interact within business processes — the emerging field of AX Design — and how thoughtful agent experience design can make process transformation more effective.

Bachelor's Degree or equivalent qualification

Experience in process improvement, operations, business analysis, or a related field, or equivalent coursework or internship

Demonstrated hands-on experience with AI platforms (e.g., Claude, OpenAI, Codex, Gemini) including structures effective prompts, iterates on the output, and judges quality and reliability

Basic understanding of agentic AI: how an agent differs from a chatbot, where multi-step automation fits a workflow, and an understanding of how to use agents

Familiarity with basic business process concepts and AI fundamentals

Strong written and verbal communication with German language skills at a minimum C1 level or higher.

Responsibilities

~1 min read

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Wir sind der Meinung, dass niemand aufgrund seiner Andersartigkeit diskriminiert werden sollte. Alle Einstellungsentscheidungen werden unabhängig von Alter, Rasse, Glaubensbekenntnis, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, Abstammung, Behinderung, Veteranenstatus, sexueller Orientierung, Geschlechtsidentität oder -ausdruck, genetischen Informationen, Familienstand, Staatsbürgerschaft oder anderen gesetzlich geschützten Kriterien getroffen. Unsere große Vielfalt macht uns innovativer, wettbewerbsfähiger und kreativer und hilft uns, unsere Kunden und unsere Gemeinschaften besser zu betreuen.