Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : IT Infrastructure Operations
Good to have skills : Service Desk Management, Incident Management
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously tracking the progress of deliverables to maintain momentum and quality. The position demands active communication with a diverse range of stakeholders to effectively manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, requiring coordination across various teams and adapting to evolving project needs while maintaining a focus on achieving strategic goals.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the planning and execution of project activities to ensure timely delivery and quality standards.
- Facilitate effective communication channels among stakeholders to promote transparency and alignment.
- Mentor and support junior team members to foster professional growth and enhance team capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in IT Infrastructure Operations.
- Good To Have Skills: Service Desk Management, Incident Management.
- Strong knowledge of IT infrastructure components including servers, networks, and storage systems.
- Experience in managing operational processes and ensuring system availability and performance.
- Ability to analyze complex technical issues and develop practical solutions.
- Skilled in coordinating cross-functional teams to optimize infrastructure operations.

Additional Information:
- The candidate should have minimum 12 years of experience in IT Infrastructure Operations.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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