Strategy Manager

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, Business Administration or a related field, plus 4 years of experience in the Strategy Consulting Industry.

Must have 4 years of experience in each of the following:

• Working on sales-related transformational projects including business strategy, requirements definition, or implementation;
• Defining product strategies and enabling functional blueprints;
• Designing customer experiences, customer experience measurement, and segmentation of customers or channel partners;
• Analyzing client’s channels, from setting strategy to implementing changes;
• Analyzing an organization’s sales or service operations to identify customer and employee pain points across interaction channels;
• Advising clients on the process, organizational, and technological changes needed to improve sales or service experiences and operations;
• Implementing recommendations with cross-functional stakeholders, including business and technology leaders and frontline employees;
• Building business cases and calculating return on investment for strategic or transformational initiatives; and
• Working on strategic programs involving team leadership and project leadership.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

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