Technology Consulting Practitioner

Project Role : Technology Consulting Practitioner
Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself.
Must have skills : Salesforce Service Cloud
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Technology Consulting Practitioner, you will engage in high-impact activities throughout the systems development lifecycle. Your typical day will involve advising and leading teams, collaborating with various stakeholders, and ensuring that the IT function aligns with organizational goals. You will be instrumental in driving projects forward, providing insights, and facilitating effective communication among team members and clients.

Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing and best practices among team members.
- Support the development of project plans and timelines to ensure successful delivery.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Service Cloud.
- Strong understanding of customer relationship management processes.
- Experience with Salesforce platform customization and configuration.
- Ability to analyze business requirements and translate them into technical solutions.
- Familiarity with integration techniques and tools within the Salesforce ecosystem.

Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Service Cloud.
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com