Peer Support/Teen Talk Line Internship: Fall 2026/Spring 2027

• 15-20 hours/week are required; available internship hours range from 1pm-9pm, 7 days a week. 

• Students pursuing their Master's degree are preferred; students pursuing their bachelor's degree may be considered.
• The intern must be a student who receives school credit for this internship.
• The intern must have personal lived experience with mental health challenges and a passion for mental health work.  
• The intern must be over 18.

• →Answer telephone calls and text messages, exhibiting empathy and active listening skills 

• →Complete daily logs and required documentation in a timely manner 

• →Communicate with supervisors effectively, accurately, and in a timely manner 

• →As needed, offer support to individuals developing recovery/WRAP plans 

• →Maintain regular and predictable attendance 

• →Ensure own proper conduct and fair representation of Access Services 

• →As needed, respond to teens reaching out on the Teen Talk Line 

• Required: Must have personal lived experience with mental health challenges  

• Ability to communicate effectively and efficiently.   

• Ability to work independently and as part of a team.   

• Ability to use technology platforms to complete work as directed.  

• Ability to maintain a consistent schedule, and be dependable.  

• Be warm when responding to callers.  

• Be organized and exhibit professionalism 

• A valid US driver’s license for at least two years, not including time with permit. 

• No serious traffic convictions within the past three years.  (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident,  or three or more traffic violations and/or at-fault accidents within that period.) 

• Access to a reliable vehicle during work hours.  Vehicle must have valid registration and inspection stickers. 

• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy. 

• FBI Clearance 

• DMV Driving History Report 

• PA Criminal Clearance 

• Child Abuse Clearance 

* Detailed instructions and guidance regarding the clearance process will be provided directly by Human Resources upon selection. * 

• Work in program sites and the community routinely providing support to clients and use knowledge of mental health systems in the county to connect people with proper support.  

• Work in a standard office environment.   

• Utilize desktop computer equipment daily.   

• Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.)   

• N/A as this is an unpaid internship

Please review this internship for its academic requirements, weekly hours and schedule, expected internship outcomes, and any travel expectations prior to applying. 

*If you're seeking academic credit for an internship, please talk with your school advisor & field placement faculty to ensure this will meet all requirements (ex: task list, supervisor requirements, client facing hours/indirect hours required).*

You may explore all of our internships through this link: Internships