acg1mo ago

New

$17 – $18/yr

Sr. Administrative Support Staff - Fremont Insurance

Mi-Fremontsenior

OtherAdministrative Support

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Quick Summary

Key Responsibilities

May support one or more of the following functions: identifying trends/potential fraudulent activity, staff errors, etc.

Requirements Summary

Required Education: High School Diploma or equivalent 30, 40 or 50 correct wpm typing (Typing requirement to be determined by department at time of posting) Experience: Analyzing,

Technical Tools

OtherAdministrative Support

Job Type:

Full time

Hourly

This is an in-office position @ Fremont, MI

Monday-Friday 8am-5pm ET

Assist management/department with a variety of support functions that may include processing tasks, information gathering, problem identification/resolution and notification of procedural changes. Provide support by utilizing computer systems for input, audits, reconciliation, following scripts, generating reports, etc. Responsible for essential back office business functions handling printing and preparation of incoming and outgoing mail for policy holders and independent agencies. Working with mail room postage machinery, folding and inserting machines, imaging documents, opening mail and various other administrative functions. Develop and review a variety of reports and audits various forms for accuracy and completeness. Participate in special projects, developing and implementing new procedures and other related duties as requested by management. Make recommendations regarding procedural revisions as appropriate.

Responsibilities

~1 min read

May support one or more of the following functions:

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identifying trends/potential fraudulent activity, staff errors, etc. and following up with appropriate management to correct problems
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assisting management/staff in developing and implementing new procedures.
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notifying customers regarding reimbursement approval/denial status
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reviewing/processing contractor ERS payments for ACG, including the processing of contractor facility appointments and terminations, tracking of driver background certifications, creation of direct deposit accounts for contractor payments, etc.

Requirements

~1 min read

Education:

High School Diploma or equivalent
30, 40 or 50 correct wpm typing (Typing requirement to be determined by department at time of posting)

Experience:

Analyzing, researching and resolving complex administrative problems
Operating a calculator
performing mathematical calculations to include addition, subtraction, multiplication, division and percentages
PC software applications (Word, Excel, etc.)
Maintaining accurate records
Utilizing a personal computer
Writing correspondence and memos
Maintaining accurate records/logs

Knowledge and Skills:

Knowledge of:

Business grammar and spelling
Department policies and procedures

Ability to:

Prioritize and handle multiple tasks
Audit records, products and computer files
Work independently
Gather data and prepare report information
Communicate effectively with others in a work environment and with the public
Rotate within department to perform various training or support functions
Walk and stand for majority of work day, depending on area assigned
Bend and stoop in order to perform filing functions

This is an in-office position Monday - Friday 8am to 5pm.

What We Offer

~4 min read

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

$17- $18 per hour

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

✓Medical plans with multiple coverage options, including HSA eligibility.

✓Prescription drug coverage.

✓Dental and vision benefits.

✓Employee Assistance Program (confidential support services).

✓Company-paid basic life insurance.

✓Optional supplemental life insurance and dependent coverage.

✓Short-term and long-term disability coverage.

✓Critical illness, accident, and pet insurance options.

✓401(k) plan to support long-term financial goals.3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.

✓Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.

✓Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.

✓Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

✓Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.

✓Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.

✓Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.

✓Paid Holidays:

✓Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.

✓Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.

✓Paid leave programs, including parental, bereavement, jury duty, and military leave.

✓Tuition assistance (up to $5,250 annually; 80% covered by ACG).

✓Professional certification support with 100% reimbursement for eligible programs.

✓Opportunities for career development and advancement.

✓Complimentary AAA membership with roadside assistance and travel discounts.

✓Adoption assistance program.