Circuit Manager (TS/SCI Clearance)

United States·Jbabmid

Other

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Quick Summary

Key Responsibilities

Manage global enterprise communication services and collaborate with cross-functional teams to ensure high availability and SLA adherence. Drive the circuit management function,

Technical Tools

Other

Responsibilities

~1 min read

→Manage global enterprise communication services and collaborate with cross-functional teams to ensure high availability and SLA adherence.
→Drive the circuit management function, overseeing circuit provisioning and allocation to ensure effective, high-performance information exchange.
→Coordinate 24/7 technical assistance for outage resolution while improving overall service reliability, uptime, and operational performance.
→Support lifecycle management and coordinate preparation, installation, and maintenance for routing, switching and WAN/LAN equipment
→Work with engineers to develop network architecture diagrams, maintain capability roadmaps, and execute documented test plans for configuration upgrades before implementation.
→Inspect assigned equipment regularly and coordinate with facility maintenance to monitor critical power and environmental support systems.
→Act as primary liaison for service providers and ensure customer requirements while ensuring government security policy compliance.

Requirements

~1 min read

Security+ and CCNA Certifications
2+ years of customer record keeping and records management experience
Ability to work weekends and evening hours as needed
Excellent written and oral and communications skills
Proficiency in MS Productivity suite – Access, Visio, Word, Excel, PowerPoint, Project, MS Teams, and SharePoint
Ability to work independently with little direction and guidance

Completion of DISA Services Course
Completion of DISA Node Site Coordinator CBT
Familiarization with DISA Storefront/Marketplace
Familiarization with DISA Telecommunications Service Requests/Orders (TSRs/TSOs) process