Software Quality Engineer - A26391

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realize their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Location: Singapore

The IT Quality Specialist leads and performs Internal Quality Audits (IQA) to provide independent assurance of compliance with organisational policies, procedures, quality standards, and regulatory requirements. The role drives continual improvement through audit findings, corrective actions, and quality advisory services, while maintaining controlled procedural documentation within the Quality Management System (QMS).

What the officer will be doing?

Internal Quality Audit

• Develop and manage the annual Internal Quality Audit programme.

• Plan and conduct end-to-end audits across IT projects, operations, and support

functions.

• Assess compliance with QMS requirements, organisational policies, governance

controls, regulatory requirements, and applicable standards.

• Evaluate the adequacy and effectiveness of internal controls, processes, and

risk management practices.

• Gather and analyse audit evidence through interviews, document reviews,

process walkthroughs, and sampling.

• Prepare and present audit findings, recommendations, and management action

plans.

• Monitor corrective and preventive actions and verify the effective closure of audit

findings.

• Maintain audit records, evidence, schedules, and performance metrics.

• Support external audits, certification activities, and quality reviews.

• Advise process owners on audit requirements, compliance obligations, and

quality practices.

Compliance, Documentation and Continuous Improvement

• Conduct compliance reviews and support audit-readiness activities.

• Maintain and control QMS procedures, standards, and records.

• Monitor corrective actions and recurring non-conformities.

• Support process improvements and quality-awareness programmes.

What are we looking for?

• Minimum five years of relevant experience in Internal Quality Audit, Quality

Management, Compliance, Governance, or Process Assurance.

• Proven ability to plan and conduct Internal Quality Audits independently.

• Experience maintaining a QMS and controlled procedural documentation.

• Strong knowledge of ISO 9001, audit methodologies, and risk-based auditing

principles.

• Experience supporting ISO certification audits and compliance reviews.

• Familiarity with IT governance, SDLC, change management, service

management, and operational controls.

• Strong analytical, investigative, interviewing, and report-writing skills.

• Effective communication, presentation, and stakeholder-management abilities.

• Ability to work independently and exercise professional judgement.

Qualifications

• Degree in Information Technology, Computer Science, Information Systems,

Quality Management, or a related discipline.

• ISO 9001 Internal Auditor or Lead Auditor certification preferred.

• CISA, CQA, ITIL, Six Sigma, or equivalent professional certification is

advantageous.

• Experience in government, public-sector, or regulated-industry IT environments

is preferred.

Added Advantage

• Experience auditing Agile, DevOps, cloud-native, or cloud product development

environments.

• Familiarity with AWS services, cloud governance, and secure cloud operations.

• Experience conducting quality assurance or compliance reviews for cloud

products and digital services.