Domestic Violence and Sexual Assault Services Safe-house Supervisor

• →Recruits, interviews, hires, and trains new staff. 

• →Oversees the daily workflow of the department.

• →Provides constructive and timely performance evaluations.  

• →Handles discipline and termination of employees in accordance with company policy.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

1.  Assure 24-hour coverage of both safe-houses by trained staff. 

1. Coordinate and manage Resident Assistants schedule and cover shifts, when needed. 

1. Ensure appropriate boundaries are adhered to between staff/interns and residents 

1. Implementation of all policies and protocols established by ACTS and other accrediting agencies; such as MSDS, OSHA, Health and Fire Inspections, assist Director of Domestic Violence and Sexual Assault with creating additional policies and protocols when needed, and train all staff and volunteers/interns. 

1. Train new employees on job responsibilities and expectations, program and agency policies, procedures and protocols, provide on-the-job training, and ensure that staff completes the required 40 hours of DV training per fiscal year. 

1. Provide regular supervision to assigned staff, including monitoring sick time use, time off requests, assignment of responsibilities within level, clarification of job expectations, monitoring job performance, staff compliance with agency requirements, and completion of competency evaluations. Immediately reports supervision issues to the Director. Maintains documentation of supervision sessions with staff. 

1. Provide crisis intervention, support, information, referrals/resources, to residents and to callers when answering the hotline. 

1. Monitor program occupancy and report daily vacancy, occupancy, number of beds available, and daily progress notes to the DV department. 

1. Assist when needed with the Rapid Rehousing Program to transition clients into permanent housing. 

1. Coordinate maintenance of the facility, supplies, food, etc. 

1. Interface with other agencies in the community and maintain community networks that support the agency’s mission and vision. 

1. Maintain client records and track statistical data relevant to domestic violence and sexual assault victims and enter data into the VADATA and any other data base entry system that is assigned. Submits all monthly stat reports and grant reports when needed.

1. Attend staff meetings and/or house meetings. 

1. Perform other duties as required. 

• A minimum of 40 hours of domestic violence and sexual assault crisis intervention training (provided by ACTS) 40 hours of continuing education per fiscal year. 

• Empathy, calm, compassion, and a non-judgmental attitude. 

• Ability to remain calm in emotionally charged situations, experience with de-escalation and conflict resolution. 

• Strong oral and written communication skills.

• Hold a valid driver’s license, acceptable driving record insurable by our insurance carrier and able to drive a [15’ box truck / van]. 

• Ability to meet the following physical requirements: including but not limited to-bending, squatting, and pushing/pulling/lifting up to 50 pounds, twisting, kneeling and standing/sitting for long periods of time. 

• Experience with safe-houses/shelter assisting domestic violence and sexual assault victims.

• Proficient with Microsoft Office Suite or related software.

• Bilingual capability (English and Spanish, French or Arabic)

• Bachelor’s degree in social work, counseling, psychology, or related human services field. 

• Experience dealing with clients in crisis, as well as experience as a trainer and presenter.

• Three years of experience in a management/supervisory role. 
• Experience working in the field of domestic violence and sexual assault, particularly in shelters/safe-houses.

Examples:

• Ability to meet the following physical requirements: included but not limited to: bending, squatting, and pushing/pulling/lifting up to 50 pounds, twisting, kneeling and standing/sitting for long periods of time. 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ACTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

The unlawful or unauthorized use, abuse, solicitation, theft, possession, transfer, purchase, sale or distribution of controlled substances (including medical marijuana), drug paraphernalia or alcohol by an individual anywhere on Organization premises, while on Organization business (whether or not on Organization premises) or while representing the Organization, is strictly prohibited. Violation of this policy will result in disciplinary action, up to and including discharge.  result in disciplinary action, up to and including discharge.